As a women-owned leading specialty transportation logistics provider, Jack Cooper has provided premium solutions for the global new vehicle market for over 95 years. We specialize in finished vehicle transportation, logistics, and yard management for automotive manufacturers. With one of the largest fleets, we safely and efficiently ship millions of vehicles annually throughout Canada, US, and Mexico. Woman-owned, future driven informs service to our people and the industry for another century.

Developed successful business and tactical plans to launch new Design Your Own Handbags and Accessories Direct Selling Company. Including sales and marketing, operations, development and evaluation of key metrics for start-up phases, home show model, hostess and consultant plans, and compensation. Selected, led and facilitated launch team to identify key marketing messages. · New Business Development: Directed project initiatives along critical paths from concept to launch phase. Formulates creative sales, training, and recruiting plans resulting in sales growth.· Sourcing/Product Management: Lead and manage the preparation, coordination and execution of all product management. Sourcing all fabrics, materials and talent to produce entire design your own handbag and accessory collection.· Sales Field Expansion: Recruited, trained, and motivated national/regional sales forces to increase productivity and achieve results. Developed and directs field communications (print/electronic/live). Created fun, engaging sales incentives.· Direct Sales Marketing: Designed and implemented cost-effective marketing programs to preserve/establish brand identity and raise market awareness. Managed media relations and conducted grass roots fieldwork.· General Management: Analyze business; develop strategy and systems, and direct staff to execute plans.

Managed the privacy, compliance and risk issues associated with SunTrust’s online initiatives. Interacted with all levels within the organization. Worked closely with developers, managers and executives to ensure the release of high quality products. Worked with sales, marketing and other business units to determine scope and business requirements. Cultivated a close working relationship with the application teams and users on new and existing software applications. Maintained project timelines and ensured allocated resources were performing to optimal levels. Responsible for initial intake and review of new issues and requests for ads/promotions on third party web sites. Reviewed and approved all Interactive Marketing communications to ensure compliance. Developed and supported the databases that were used to manage workflow and report on issue tracking for the group. Managed content updates; included all new and revised content, served as gatekeeper to identify website content changes that required review by legal and compliance specialists. Reviewed, documented and addressed risks related to improper use of SunTrust corporate branding by monitoring the WatchFire Brand reports and other tools. Also coordinated with legal and privacy officers in the take down of cases of brand infringement. Proactively addressed, adverted or mitigated discovered risks related to Online Fraud, Bank Secrecy Act, Reg E, COPPA, Privacy, e-Sign, Patriot Act, GBLA and other consumer related regulations. Represented eBusiness in support of Federal Reserve audits. Supported Merger Integration/Pre-closing assessments of non-Bank web sites.

Responsible for enhancing and maintaining a professional image of Treasury Management Services as a line of business for SunTrust Bank by designing, developing, presenting and maintaining information on the Treasury Management Intranet. Worked closely with department heads and senior management to develop and implement strategic plans for Intranet initiatives within Treasury Management. Analyzed data, market research and technological development trends in order to make recommendations regarding additional opportunities. Researched internal company databases as needed to gather appropriate user support information. Developed and executed plans for system testing and user acceptance testing. Monitored project results to assure that services are responsive to customer needs. Coordinated and participated in the completion of internal and external tasks and deadlines associated with public relations, training, and communications projects.

Responsible for supporting the information and system needs of Georgia Human Resources. Primary contact to end-users for network related and other service support problems. Project Coordinator for HRIS that manages applicant flow and provided data to Compliance Officer as well as government officials. Coordinated GAHR’s Y2K initiatives as well as PC Refresh and HRIS/PeopleSoft upgrades. Provided technology updates to Senior Management on a weekly basis. Supported and trained end users, including development of training programs and materials. Researched and troubleshot hardware and software problems. Site Owner, setup all new employees with mainframe and network access. Responsible for promoting effective information security. Implemented internal controls and auditing procedures.

Provided executive analytical and administrative support and services of a responsible and highly confidential nature for the Senior Vice President of Human Resources, HR Director, and HR Department requiring knowledge of the unit's operation, inter-related departments and external sources and company procedures. Strategically managed Executives time and daily schedule, exercising strong judgment to screen requests and make proactive suggestions, helping the Senior Vice President to make the best use of her time. Analyzed problems, determined approach, compiled and analyzed data and prepared reports and/or recommendations. Acted as liaison and maintained effective relationships with Executives, Board Members, Consultants, Middle Management and Administrative Staff. Coordinated staff meetings and quarterly meetings with Board of Directors, including the preparation of PowerPoint presentations Supported and mentored department administrative assistants, including software training.