Elizabeth Phillips Email & Phone Number

Perry, GA, US

Perry, Georgia, United States

Answer and route all incoming service calls, as well as, scheduling of repairs upon inspection completion.Maintain detailed appointment schedules for a team of service technicians.Assist with training on software and procedures for new hires.Responsible for preparation of estimates in Quickbooks & CRM software for repairs, service projects and.

• Greeted customers, answering and directing phones using TELECOM Communication software, handled incoming faxes and mail via USPS, UPS, FEDEX.
• Managed the ordering and distribution of supplies for 50+ employees.
• Scheduled meetings for employees and guests as well as any travel arrangements required.
• Assisted in weekly distribution of employee, vendor, and subcontractor checks.

Perry, GA

• Managed company’s social media accounts over the span of a year to showcase projects and community involvement.
• Created more than 50 marketing layouts to provide support for internal team members and clients.
• Planned weekly events – groundbreakings, ribbon cuttings, company meetings, etc. – to support client engagement.
• Utilized Adobe Creative Cloud to design marketing materials – company apparel, business cards, merchandise, etc. – for upwards of 30 events.

Fort, Lewis WA

• Handled the daily ordering and fulfillment of event cakes for customers in the Fort Lewis Commissary.
• Unpackaging and labeling inventory for the bakery department that services 20,000+ soldiers and families.
• Assisted with ordering new and seasonal products.

• Assisted 40+ customers daily with filing and handling claims as well as dispatching contracted tow companies to the insured.
• Started the accident claim process for the insured and dispatched any emergency services to the scene of the accident.
• Identify customers’ needs, clarify information, and provide solutions and/or alternatives.