Elizabeth Clottin

Elizabeth Clottin Email and Phone Number

Business Process Outsourcing Advisor | Specializing in Customer Care & Contact Center Solutions for the Travel, Hospitality, Retail, Ecommerce, and Consumer Goods Industries. @ POS CX
Rochester, NY, US
Elizabeth Clottin's Location
Rochester, New York Metropolitan Area, United States, United States
Elizabeth Clottin's Contact Details

Elizabeth Clottin personal email

Elizabeth Clottin phone numbers

About Elizabeth Clottin

Liz is a seasoned business development professional with over 20 years of experience in the BPO sector. She is currently the Director of Business Development at The DDC Group, a global leader in innovation and client-centric solutions for BPO, Contact Center Services, and CX. She specializes in accelerating sales, expanding market presence, and fostering enduring partnerships within the BPO landscape. Her mission is to revolutionize BPO sales by delivering value-driven solutions that propel clients to new heights of success. She has a proven track record of generating revenue growth, securing large contracts, and increasing customer retention for leading BPO providers. She is passionate about elevating global contact center operations and empowering brands through CX excellence. Let's connect and explore how we can drive exponential growth together.

Elizabeth Clottin's Current Company Details
POS CX

Pos Cx

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Business Process Outsourcing Advisor | Specializing in Customer Care & Contact Center Solutions for the Travel, Hospitality, Retail, Ecommerce, and Consumer Goods Industries.
Rochester, NY, US
Website:
poscx.net
Employees:
47
Elizabeth Clottin Work Experience Details
  • Pos Cx
    Pos Cx
    Rochester, Ny, Us
  • The Ddc Group
    Director Of Business Development
    The Ddc Group Jan 2024 - Present
    Southport, Merseyside, Gb
    With over 15 years of experience in business process outsourcing (BPO) within the travel, hospitality, retail, and healthcare industries I will be spearheading growth initiatives in North America. It is my goal to offer support to clients who are seeking outsourcing solutions to further improve their CX and customer care operations.
  • Arise Virtual Solutions Inc.
    Senior Business Development Executive
    Arise Virtual Solutions Inc. Jan 2022 - Sep 2023
    Miramar, Florida, Us
    Serve as tip of the spear/first point-of-contact for potential clients seeking information about company offerings. Responsible for developing and implementing revenue growth strategies for the sales organization, leading new business development and account management functions.
  • Rr Donnelley
    Director Of Business Development
    Rr Donnelley Mar 2020 - Sep 2021
    Chicago, Illinois, Us
    Individual contributor hunter sales role selling an integrated range of creative, digital, and productivity solutions. Targeted the healthcare, medical device, eCommerce, retail, fintech, and travel verticals. Responsible for revenue generation and cultivating long-term relationships with C-level.
  • Concentrix
    Senior Manager, North America Business Development
    Concentrix Jul 2018 - Mar 2020
    Newark, California, Us
    Responsible for creating first-impression excellence for potential customers committed to enhancing their brand’s CX. Developed and converted new logos within the travel, media/entertainment, retail, and insurance verticals. Collaborated with global sales, building market position by locating, developing, defining, and helping to close new business relationships.
  • Sutherland
    Senior Manager Business Development Travel & Hospitality, Retail And Insurance
    Sutherland Dec 2009 - Jul 2018
    Pittsford (Rochester), Ny, Us
    Responsible for the prospecting & development of strategic client relationships for new logos in Travel & Hospitality, Media & Entertainment, Retail & Consumer Electronics, Insurance and Technology vertical markets, within many of the Fortune 50, 500, 1000 companies.
  • Harris Interactive
    Director, Client Development
    Harris Interactive Mar 2006 - Apr 2009
    Chicago, Illinois, Us
    Responsible for developing new business opportunities with existing and new customers, selling market research solutions including marketing communications, brand reputation and tracking studies.
  • Concentrix
    Manager, Business Development
    Concentrix Aug 2002 - Jan 2006
    Newark, California, Us
    Responsible for comprehensive National Accounts support while growing profitable revenues through the identification, development and profiling of prospects.
  • Element K
    Senior Corporate Account Representative
    Element K Mar 2001 - Apr 2002
    Nashua, New Hampshire, Us
    Provided consultative sales approach while delivering e-learning to major and enterprise accounts.
  • The Sutherland Group, Ltd., Rochester, Ny
    Program Manager
    The Sutherland Group, Ltd., Rochester, Ny Oct 1997 - Jan 2001
    Scope of responsibilities included managing key client accounts and inside sales teams to successfully deliver program KPI requirements.

Elizabeth Clottin Skills

New Business Development Business Development Lead Generation Crm Account Management Leadership Management Strategy Solution Selling Salesforce.com Sales Call Centers Sales Process Research Call Center Selling Outsourcing Customer Relationship Management Direct Sales Team Management Program Management Bpo Consultative Selling Analytics Customer Retention Strategic Planning Entrepreneurship Customer Experience Business Strategy Executive Management Strategic Partnerships Integrated Marketing Marketing Research Contact Centers Business Process Outsourcing Business Process Improvement

Elizabeth Clottin Education Details

  • Nassau Community College
    Nassau Community College
    General

Frequently Asked Questions about Elizabeth Clottin

What company does Elizabeth Clottin work for?

Elizabeth Clottin works for Pos Cx

What is Elizabeth Clottin's role at the current company?

Elizabeth Clottin's current role is Business Process Outsourcing Advisor | Specializing in Customer Care & Contact Center Solutions for the Travel, Hospitality, Retail, Ecommerce, and Consumer Goods Industries..

What is Elizabeth Clottin's email address?

Elizabeth Clottin's email address is el****@****ley.com

What is Elizabeth Clottin's direct phone number?

Elizabeth Clottin's direct phone number is +158541*****

What schools did Elizabeth Clottin attend?

Elizabeth Clottin attended Nassau Community College.

What are some of Elizabeth Clottin's interests?

Elizabeth Clottin has interest in Civil Rights And Social Action, Animal Welfare, Human Rights, Health.

What skills is Elizabeth Clottin known for?

Elizabeth Clottin has skills like New Business Development, Business Development, Lead Generation, Crm, Account Management, Leadership, Management, Strategy, Solution Selling, Salesforce.com, Sales, Call Centers.

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