Manage the company's global privacy compliance program, including overseeing day-to-day privacy compliance activities, developing and maturing a comprehensive data privacy program, and advising on and mitigating privacy compliance risks associated with continued and rapid international growth. Advise senior leadership and business partners, including Information Technology, Information Security, Marketing, Human Resources, and International Development on privacy initiatives. Advise senior leadership, including c-suite, on privacy developments, risk, and compliance.Design and implement policies and procedures to comply with existing and developing privacy requirements, including CCPA, TCPA, CAN-SPAM, U.S. state privacy laws, GLBA, PIPEDA, CASL, GDPR, and the e-Privacy Directive.Counsel business partners on overall privacy compliance and integration of privacy requirements into product development and business practices, including developing products in compliance with applicable privacy laws, complying with electronic marketing laws, and managing human resources and employee privacy requirements.Advise Information Security on privacy and legal risks associated with security vulnerabilities and security incidents, and partner closely with Information Security to design and implement appropriate controls.Develop and execute against a multi-year privacy compliance strategy plan, designing pragmatic privacy program solutions, implementing immediate compliance measures to address critical risk areas, creating tools and resources for successful operation of privacy program elements and leading organization-wide, cross-functional global privacy compliance initiatives. Draft privacy compliance internal and external documentation, including consumer privacy notices, internal privacy policies, and data mapping and processing records. Draft and negotiate privacy and information security contractual provisions and agreements.

Counsel clients on technology, data privacy, and information security issues in business transactions, company operations, product development and design, and strategic initiatives. Experience includes:- Drafting and negotiating commercial, technology, intellectual property, and data privacy agreements, including terms and conditions, non-disclosure agreements, master service agreements, software and intellectual property licenses, intellectual property transaction agreements, website terms of use, and end user license agreements- Counseling clients on privacy, information security, and technology risks, considerations, and legal and regulatory requirements, including European privacy laws (GDPR), Canadian privacy laws (PIPEDA), United States federal and state privacy laws (Privacy Shield, CCPA, FERPA, data breach notification laws), and electronic marketing laws (e-Privacy Directive, CASL, CAN-SPAM, TCPA)- Drafting privacy and information security policies, procedures, and training presentations, including privacy, information security, mobile device, social media, and vendor security policies; information security incident and data breach response plans; and vendor management processes and procedures- Assessing client compliance with applicable data privacy and protection and information security legal and regulatory requirements and providing guidance on remediating compliance gaps- Conducting privacy, information technology, and intellectual property M&A due diligence

Help clients manage information security, data privacy, and cybersecurity risks through the development of comprehensive privacy programs and practices in compliance with applicable laws and regulations. Drawing on extensive business consulting and best practice advisory experience, I work with clients to help them understand how legal and regulatory requirements impact business operations and design effective solutions that ensure compliance while enabling opportunity. Experience includes:- Reviewing and drafting information-related policies to ensure consistency across policies, compliance with applicable laws, and practicality in execution- Developing tools and resources to enable easier employee compliance with client policies and legal requirements- Advising clients on privacy implications, including legal and regulatory risks, of existing and proposed business practices and information uses, particularly in regards to the General Data Protection Regulation (GDPR)- Creating and delivering internal and client-facing privacy and security training

Oversee day-to-day operations for an independent business unit supporting chief privacy officers and their teams, including ensuring program hits annual revenue and budget targets. Set and fulfill business strategy for customer interactions, new products and research, marketing campaigns, and product delivery. Advise chief privacy officers on enhancing functional capabilities and improving department performance, and develop resources that fast-track execution, such as policy generators, training materials, tools and templates, and project plans.Lead content development for day-long, senior executive meetings, providing deep insight into common department challenges and innovative, best practice solutions. Use extensive research techniques, including root cause investigations, research interviews, and quantitative benchmarking.Create presentations and materials used by chief privacy officers to report key program objectives and metrics to internal stakeholders.Manage research team performance, including direct project and work product oversight, skills coaching, and focused development plans. Determine staff and succession planning for program. Coordinate and direct cross-functional network of support personnel, including marketing, graphic design, and web teams.Train internal partners on privacy-related topics through formal and informal educational opportunities, and work with individuals independently to upskill on data privacy.

Support and advise hundreds of general counsel and in-house legal departments on improving department performance. Develop actionable solutions and advice for leading department concerns including: o information risk and data privacyo regulatory complianceo records managemento social mediao anticorruption and Foreign Corrupt Practices Acto codes of corporate conduct o legal department productivityo outside counsel managemento training and complianceo legal department management, staffing, and benchmarking.Lead research team in root causing solutions to key legal department challenges and in the creation of best practice research presented to general counsel in a series of conferences. Develop training content deployed by legal departments for employee compliance training and certification, and present in-person training on key legal topics to CEB revenue and research staff. Manage performance of junior researchers, including professional development and work product quality. Adapt communication and management styles as necessary to most effectively coach junior staff.Oversee budget for internal graphic design resources, ensuring research team accurately forecasts design support needs and stays within quarterly budget targets.

Support and advise hundreds of general counsel and in-house legal departments on improving department management, developing a deep understanding of the legal function and associated challenges and needs. Develop online training content deployed by legal departments for employee compliance training and certification, adding one to two new courses each year, and present in-person training on key legal topics to CEB revenue and research staff. Manage junior researcher and provide coaching and development guidance to the remainder of the research team. Organize and create presentation and instructional materials for client conferences, such as a records management workshop attended by more than 200 legal professionals and impacting more than $2.4M in revenue with above firm average attendance and client assessment scores.

· Design, create, and publish research, tools, templates, and reports· Create marketing materials and support sales efforts· Provide research and best-practice implementation guidance· Collect, analyze, and report benchmarking data· Moderate four client peer discussion groups

· Scope and conduct research for individual clients· Analyze data and report statistical insights· Design and create training and tools for clients· Develop suite of new records management products· Moderate two client peer discussion groups