Responsible for developing new business opportunities to increase parts sales to independent auto repair facilities, automotive specialty shops, collision facilities, independent jobbers and fleet accounts in Houston, TX and surrounding markets.

•Establish new accounts by organizing and planning daily work schedule to build on existing or potential sales outlets•Study the type of sales outlet and adjust content of sales presentations•Study potential volume of dealers and focus on sales efforts•Make and submit orders by referring to product literature and price lists•Gather current marketplace information on newly introduced products, delivery schedules, pricing, and merchandising techniques in order to monitor competition•Investigate problems; prepare reports; develop solutions, and make recommendations to management in order to resolve customer complaints•Attend educational workshops; review publications, and be involved in professional societies•Provide historical records by keeping records on customer inquiries and sales•Contribute to team efforts in accomplishing organizational goals.

•Pro account sales associates are primarily responsible for developing one-on-one relationships with and selling products to industrial, commercial and other professional customers. •They achieve this by creatively and proactively pursuing new business and utilizing prospecting to make contact with customers. •Key responsibilities for this position include providing outstanding service to customers through the sharing of product knowledge of all store departments and developing and maintaining professional customer relationships, paying special attention to customers' needs and solutions. •Pro account sales associates must have thorough knowledge of all departments and how to use the products in each department. •This position also involves acting as a sales associate on the floor, involving all associated duties (e.g., keeping work area clean and organized).

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates have an emphasis on department and product knowledge, providing information on product features, and knowing related items to sell an entire project. Associates in this position know how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure that it is clean, shoppable, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager On Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments.

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers.

•Childcare for three children•Scheduling•Transportation: To and from school, practices, and appointments•Assisted with homework•Meal preparation

Assisted guests with making menu choices in an informative and helpful fashion.• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.• Delivered exceptional service by greeting and serving customers in a timely, friendly manner.• Appropriately suggested additional items to customers to increase restaurant sales.• Answered questions about menu selections and made recommendations when requested.• Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other specialrequests.• Managed closing duties, including restocking items and reconciliation of the cash drawer.• Consistently adhered to quality expectations and standards.• Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuingservice to intoxicated guests.• Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.• Correctly calculated charges, issued bills and collected payments.

•Providing excellent wait service to ensure satisfaction•Taking customer orders and delivering food and beverages•Making menu recommendations, answering questions and sharing additional information with restaurant patrons