After writing two books, testing their methods through years of customer experiences, we discovered that customers want to be able to get time with the author. One-on-one mentoring about certain topics from the books, video training, webinars, and other resources, kept rising as a request to our sales team and to me, personally. You can book 1:1 Arbortext Training with me through the booking application below.

We aren't like normal consulting companies. We take more of a journeyman to apprentice approach. We teach our customers how to do what we do so that, ultimately, they have confidence, skills, and capabilities of their own.I specialize in practical development and deployment of mission critical custom XML applications and application-specific XML tool development. I develop tools, environments, and training to promote efficiency, productivity and tangible success for customers.* Arbortext Application Engineer who worked with sales team to demonstrate, support, and develop presentations and demonstrations of the Arbortext suite of products, for customers, conferences, and webinars.* Marketing/web specialist who developed and maintained website, blogs, podcasts, developed and delivered social marketing strategy; Ran twitter feeds for @lizfraley and @SingleSourcing; Main blog poster on blog.single-sourcing.com and podcast.single-sourcing.com; Interviewer for PubWright Podcast * Senior Developer/XSLT/XSL-FO/IETM Expert who developed framework/stylesheets for highly-modular, multi-customer, multi-format stylesheets written in one doctype but delivered in accordance with customized look-and-feel for another. Developed modular stylesheets for web, interactive technical manuals with JavaScript functionality and graphics-text interactivity to support fault-isolation, trouble shooting, checklist and procedural content. * DITA/XML Expert who converted legacy content to DITA. Specialized DITA to accommodate heavy MathML requirements. Mentored technical writing team in Arbortext, DITA, content conversion, and multi-channel delivery.* Mentor - this is perhaps my favorite job and the one my customers value most. Advising customers on system implementation, using technologies (DITA, XML); teaching our customers how to do things for themselves. Acted as technical resource to advise on best practices for content creation, delivery strategy and customer-driven features.

TC Camp is an unconference for content creators, consumers, and the people who support them. TC Camp is a 501(3)(c) organization that supports content communities around the world.

Assisted in the development of consistent, documented legacy document conversion process. Wrote documentation. Trained team department members in conversion. Enhanced XSLT stylesheets to improve conversion from RTF to XML and developed perl scripts to assist in legacy data transformation.Completed XML technologies analysis and vendor analysis. Wrote documentation to support single-sourcing system design. Wrote system analysis, system requirements, test plan, and system design documents for new XML-based system intended to replace Interleaf authoring application and Interleaf RDM document repository (included staffing responsibilities document to define the roles and responsibilities of IT and functional staff). Gave presentation to customer. Wrote continuous improvement plan and response document for techpubs automation project. Coordinated research and vendor analysis with several other corporate divisions in order to leverage learning, research, talent, and existing skill pools.

Project: XSLT ExpertiseResolved and corrected difficult-to-detect defects in XSLT program software for them

XML Specialist responsible for architecting, managing, directing, and implementing all aspects of the Single Sourcing project in the Technical Publications Department.Presented papers at two conferences: Arbortext User Group International (2003) and ACM SIGDOC (2003).

I was one of the first few employees at Nuasis which was acquired by Intervoice and then Convergys.Project: Core Product SuiteResponsibilities: Software development and design; Vendor evaluation and selectionSummary: Part of original team of engineers who designed and implemented the core product at Nuasis (start-up).

Project: Knowledge Management ProductResponsibilities: Software developmentSummary: One of two engineers who designed product prototypeProject: Nucleus Calling Card PlatformResponsibilities: Software Development, Consultant, and WriterSummary: Served as a design and development consultant to SynapSys, Inc

Converted and re-designed a device driver library for the new Evans & Sutherland "Rhythm 2" 2D/3D PowerPC-based PCI video card. Programmed the hardware-layer graphics library. Corrected customer library problems. Ported and updated last-generation device driver library in C and C++ for the "Rhythm 2" which included the following graphics hardware: IBM RBG640 RAMDAC chip, RealImage 1000 and 2100 chips, and Mitsubishi 3D-RAM chip. Development was done using VAPS, Visual C++, Watcom, and Diab Data Compiler Suites. Test code was written using OpenGL, GLUT, and Renderman.

Undergraduate Teaching Assistant for Computer Science Department and Electrical Engineering Department. Taught three sections of "Programming C."

Software quality assurance testing of current products and enhancements Management and administration of the CreditRevue product and the "Any Bank" customer demonstration model database based on the Progress 4G database. I was front-line technical phone support for the CreditConnection product.

Course: ENG 102, Composition TwoDepartment: EnglishResponsibilities: Instructor, Taught one section of the entry-level course in writing research papers. Designed daily lesson plans. Held office hours. I was the only TA to require students to include an online resource in their research. I held additional training sessions to instruct students on Gopher, Lynx and Mosaic.