Elizabeth H. Email & Phone Number

Toronto, Canada Area

• Proven track record of success in closing residential real estate transactions (detached homes, semi detached homes, condos, condo townhouses, waterfront properties, cottages and vacant land}, within Toronto, GTA and rural areas beyond, with a focus on delivering exceptional customer service and building long-term relationships with clients. • In-depth knowledge of the local residential real estate market, including trends, pricing, and inventory, and the ability to use this knowledge to provide clients with expert advice and guidance.• Strong communication and negotiation skills, with the ability to effectively communicate with clients, other real estate professionals, and third-party service providers to ensure smooth and successful transactions.• Proficient in using industry-standard software and tools, including customer relationship management (CRM) software, online listing platforms, and digital marketing tools, to create effective marketing campaigns and manage client relationships.• A commitment to ongoing professional development, including attending industry conferences and seminars, staying up-to-date on regulatory changes and industry trends, and earning relevant certifications and designations.Destinations• 2023 - Certified Real Estate Negotiating Expert (RENE) | Canadian Real Estate Association (CREA)Sales Awards• 2022 - Leading Edge | Forest Hill Signature• 2022 - Rookie of The Year | Forest Hill Signature

Toronto, Ontario, Canada

• Responsible for the overall effective and efficient operation of the assigned Condo (maintenance / rental receivable, vendor management, budget, unit holder notices / updates, unit holder / client customer care)

Toronto, Canada Area

• Responsible for the overall effective and efficient operation of the assigned residential building (rents receivable, vendor management, budget, tenant notices / updates, tenant / client customer care)

Toronto, Ontario, Canada

Greater Toronto Area, Canada

Project Management• Program planning and execution of project/campaign strategies, new store designs/renovations, in-store visual presentation and corporate events/conferences; aligning with business objectives.• Logistics Management; managed departments, merchandising team and outside providers’ workflow providing leadership through organization and planning with a collaborative style on the development, implementation, distribution and execution of all visual floor sets, window displays, product merchandising and marketing print materials. • Managed in the planning and execution of large-scale events; all visual presentation directives and standards that enhance visual presentation across 98 store locations.• Partnered with key contributors on the presentation production of all print materials. Proficient working with Creative Cloud; Adobe InDesign cc, Adobe Photoshop cc. • Managed promotion communication status updates on the preparation of all materials and status reports; distribution delivery timeframe, execution guidelines and installation instructions.• Managed various department office computer operations using a variety of software to develop /produce presentations, reports, spreadsheets, marketing materials etc. • Monitored store level sales reports for insight based on visual & marketing execution presentations.• Event management support in the planning and execution of photo shoots, editor events and trade shows, liaison with outside partners.• Launched education seminars in office and at store level across Ontario on merchandising product placement to align with campaign strategies.• Partner and Resource Management

Toronto, Ontario, Canada

Partner and Resource Management• Facilitated regular supplier and internal status meetings. Negotiated and set expectations and priorities with internal teams, program providers and vendors.• Managed multiple business suppliers, processed and maintained purchase orders.Contract Management• Contributed to producing service/program provider & vendor contracts, statement of work, and service level agreements.• Aligned with reparable charities. Implementation & Troubleshooting• Managed troubleshooting incidents according to severity and priority, facilitated “war-room” meetings, and ensured proper escalation and communication until resolution.• Supported store level inquires/quandary (point of contact) by providing fast resolution regarding visual/marketing materials.Process Improvements• Led annual budget planning, excess of $2 Million. Implemented a yearly promotions calendar based on sales activities; projected cost savings of 31-34% annually.• Revitalized under-performing team, and exceeded revenue goals, by creating structured processes and improving cross-functional relationships and communication by creating a weekly work-back schedule, Immediate distribution cost was eliminated by $6 Thousand monthly (3.8% annually). • Implemented multiple business process alignment initiatives across multiple sister departments by managing weekly status updates (approved by CEO). Successfully transforming the organization for increased effectiveness.• Implemented and created master distribution order spreadsheets for all visual and marketing materials through data capture of 98 store layout variations. Drove increase budget savings of $5 Thousand monthly (3% annually). • Improved and maintained yearly roadmap spreadsheets of all in-store print production with weekly sales and traffic results; watching analytic patterns which led successful promotion changes, and exceeded revenue goals.

Licensed, Realtor®

Licensed, Cosmetology/Cosmetologist, General