Elizabeth Iaukea Email & Phone Number

Seattle, Washington, United States

Tumwater, Wa

Manage and implement the state's Microsoft LinkedIn Learning program including support of libraries and community colleges to deliver local access to free, high-quality online learning opportunities and no-cost entry-level software certifications for Washingtonians. Engage libraries at the local, state and national level to become formal, active participants in the workforce development system with services to help bridge the digital divide, support job seekers, career-explorers and changers, entrepreneurs, and small businesses.

Tumwater, Wa

Increasing digital inclusion and democratizing educational opportunities are key components to building Washington state's overall and IT workforce, helping the State achieve it's full economic potential. Launched in November 2013, the Washington Microsoft Imagine Academy (MSIA) provides Washingtonians free access to a wide range of Microsoft online courses and learning resources through their local public, community college, and tribal libraries. In addition to complete implementation responsibilities and activities to support libraries and their communities to take part, the State Library also funds and supports almost 40 industry-recognized, entry-level software certification certifications in partnership with Washington's public and tribal libraries, and community and technical colleges.

Tacoma, Wa

• Build, implement and manage the Pierce County Workforce Development Council's (WDC) social media presence over a variety of channels to increase engagement and user satisfaction.• Research, provide complex data analysis, and develop communication tools to convey data and information to a wide range of audiences.• Develop strategies and research methods to enhance communication tools.• Maintain company website.

Puyallup, Wa

• Oversee, develop, plan, coordinate, implement, and monitor daily operations of $50k Federal BTOP (Broadband Technology Opportunities Program) grant activities, including budgeting, record keeping, evaluation, and writing quarterly reports• Manage and perform all aspects of public workshops and classes to promote the use of technology, job seeking, and use of library services and resources• Utilize social marketing tools and techniques to increase the visibility of the organization in the community, and to reach and engage with new users• Create and revise curriculum, develop workshop and project evaluation process and materials• Work with community organizations to create and provide library services and products that meet community needs• Provide exemplary customer service in person and via telephone• Assist customers with computers, job search activities, and career resource referrals

Tacoma, Wa

• Supervise staff of 13 and manage two public buildings• Identify and implement strategies for promoting awareness and use of the library collection and reading inside the library and within the community• Promote library services through attendance at community meetings and festivals• Increased materials circulation by 20% over previous year• Provide and support services for ethnically and socio-economically diverse community• Assist customers with computers and job search activities• Grant writing

Tacoma, Wa

• Responsible for all aspects of training and staff development for over 400 employees over 17 locations• Created policies and procedures to support organizational practices and goals• Led initiatives to increase system-wide communication, idea development, and progress toward becoming a learning organization• Created pre-employment testing to streamline multiple aspects of candidate screening

Tumwater, Wa

• Planned, coordinated, and managed continuing education opportunities for staff from public, academic, and special libraries in Washington state• Designed and delivered training in-person and online using Web-deliverable module authoring tools (Moodle, WordPress, Camtasia, Jing, Captivate)• Managed projects• Reviewed project grants and administered ongoing CE grant program• Administered Washington state’s Librarian certification program

Seattle, Wa

The US Library Program brought public access computing to libraries nation-wide. As a trainer I installed networks and trained public librarians on computer and networking basics. I taught 100’s of face to face instructional sessions each year to library staff at rural public libraries across the United States.

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