Liz Hardwick Email & Phone Number

Truckee, California, United States

Greater New York City Area

Greater New York City Area

Greater New York City Area

• Managing the planning, scheduling and tracking of multiple projects and budgets for a new third wave premium coffee business set to open in early 2016 in the Financial District • Assisting with the brand identity of the consumer facing brand including packaging design, social channels, smartphone application development and website• Implementing and assisting with the fitout and design of the first flagship retail storefront including the final aesthetics to tie back to the brand identity• Maintaining strong relationships with design team, contractors and all parties critical to the project's success• Negotiating with vendors to structure contracts and secure cost effective services• Scoping and identifying key primary areas in Manhattan and New Jersey City for a second retail location

Greater New York City Area

• Planning and executing engaging events for incubator companies and new prospects for Exceed Network’s Incubator Program• Responsible for the implementation, management, supervision and evaluation of all activities of the business incubator program• Developing, implementing and evaluating recruitment strategies to expand membership applications, community partners and sponsors to support the incubator program

New York, Ny

WeWork is the country's fastest-growing boutique office community; revolutionizing the traditional definition of work place by providing a collaborative and creative environment where innovative businesses and individuals can flourish.As a Community Manager at two of WeWork's premier locations, I built the community from the ground up by doing the following:• Managed the occupancy and operations of two of the most profitable WeWork locations in the portfolio • Established West Broadway location in May 2014 from the ground up and closed contracts with over 200 established businesses• Grew the community through sales and lead generation; conducted tours with potential members on-site, evangelized the brand at networking events and generated new leads via cold outreach • High touch communication with members resulting in excellent retention and growth of member revenue• Managed social media efforts and a variety of projects including branding and communications, design projects, service offerings and development of WeWork partnerships• Built a collaborative community environment amongst members and fostering the highest level of member experience through exceptional customer service • Managed a team of Associate Community Managers and support staff• Planned and executed events including networking events, talks and workshops with industry leaders • Created and curated content for weekly newsletters • Lead contributor to the internal WeWork culture including continual recommendations on new concepts

Greater New York City Area

Translations.com is a world leader in website localization, software localization and enterprise-level, professional translation services. As a Solutions Architect, I crafted and implemented enterprise level translation solutions for a wide portfolio of Fortune 500 clients by handling the following: • Responsible for the overall implementation effort on large-scale technology engagements with Fortune 500 companies in a variety of industries including retail, sports and hospitality• Managed an account base of 10+ clients which produces over $10 million in revenue annually• Consulted with clients post-sale to gather business requirements and understand branding strategy• Managed customer deployments; understanding customers short and long-term objectives as it relates to global web-based translation initiatives• Provided technical support and created documentation for clients including requirements documents, RFP responses and support documentation• Diagnosed and troubleshooted issues quickly; created solutions for technology limitations • Provided feedback to Product Managers to communicate business and technical use cases for new features and product enhancements

Greater New York City Area

• Led a company-wide software implementation effort which resulted in increased productivity, improved performance and reduction in software licensing fees by 30%• Liaised with engineers and developers to troubleshoot technical issues, identify software bugs and communicate solutions • Provided technical support to project managers and external linguists in a deadline-driven environment• Drove product vision and feature requests with the software development team• Tested new software builds and publicly releasing to users

Greater New York City Area

• Acted as a gatekeeper for all incoming projects and assisted the department manager and team of project managers with resource coordination, reports, and personal tasks• Liaised with sales department to clarify all project parameters and provide timeline quotes• Performed final quality steps of the translation process

Bachelor Of Science (Bs), Business Administration And Management, General

Semester Abroad In Rome, Italy