Assisted in and oversaw day to day operations of Batch Gifts' Nashville warehouse including:- Facilitating the packing and shipping of all corporate sales orders, which ranged from 1 box to over 1,000 boxes at any given time. - Managing eCommerce queues in ShipStation and Shopify and shipping orders within 1-2 business days on average.- Leading a team of 5-7 Operations Leads to pack and ship orders to meet shipment deadlines for various corporate gift orders and events.- Keeping track of all current orders through NetSuite and monday.com.- Handling all non-profit and silent auction donations for various organizations around the country.

- Managed the packing and shipping of eCommerce orders in ShipStation and Shopify, shipping orders within 1 business day on average.- Packed and shipped over 6,000 orders during my time as eCommerce manager, with nearly half being packed and shipped during Q4.

- Assisted in the building and styling of all window displays and floor sets for each new rollout of clothing.- Maintained a clean and organized product floor and back room.- Anticipated customer needs, providing them with excellent customer service while upholding brand standards.- Operated POS system transactions including cash, credit, returns, exchanges, and refunds to ensure seamless and accurate cash flow.- Transferred from Madewell in Durham, NC in 2018 and was promoted to seasonal keyholder during two holiday seasons.