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I am an innovator who thrives in an agile collaborative environment rich with the perspectives of varied business roles and backgrounds. I am a writer and visual designer—a champion of concise, effective content. I am a guide for people using unfamiliar digital interfaces—to learn a game, extract data, explore a new topic, register for a course. I am a designer of compelling experiences that encourage people to grow their skills and confidence. And, I am a manager of teams that deliver creative products.
Ductape Design Llc
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OwnerDuctape Design Llc 2000 - PresentWrite and design concise compelling learning experiences that encourage people to grow their skills and confidence. Online design clients have included Microsoft, On the Boards, The Wyatt Company, and Amazon.
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Senior Instructional Design SpecialistLiberty Mutual Insurance Jul 2014 - Apr 2024Boston, Ma, Us• Consulted with stakeholders, managers, and team members to develop training goals and strategies based upon business needs. • Designed program strategy for multinational program group, and am responsible for the end to end delivery, and communicating results to senior leadership. • Conducted in-depth job-task analysis and personas to characterize learning audiences.• Applied knowledge of adult learning theory to identify appropriate training media and methodologies-based information such as learner experience, course content, and audience location. • Employed training content methodologies that vary from independent activities to role-play exercises, to case studies, to job aids, to simulation exercises, and to mentorship programs.• Created online training deliverables including storyboard development, pilots, writing, graphic design, animation and coding.• Developed deployment and communications strategies.• Used evaluation strategies and tools to measure program effectiveness in addressing the business need and to determine whether desired learning and performance outcomes were achieved. Use this information to improve the program post-launch.• Developed 4 multi-week onboarding programs (claims support for Home Depot, underwriters in Canada and the US) and currently help maintain and update five programs.• Evaluated new educational technology. When appropriate, recommend purchasing licenses for department and support implementation.• Developed leadership training based upon the book Team of Teams: New Rules of Engagement for a Complex World by Stanley McChrystal, Tantum Collins , et al. -
Worksource Staff Training ManagerYwca Of Seattle, King County, Snohomish County Aug 2012 - Mar 2014Seattle, Washington, Us• Designed a professional development program consisting of online, blended, and classroom training for the 200+ WorkSource service delivery staff in 16 partner agencies in Seattle/King County.• Defined training needs; developed appropriate learning objectives and curriculum; delivered instructor lead (ILT), online (OLT), and blended training; found appropriate speakers and instructors; evaluated program effectiveness and presented results.• Implemented the area's first learning management system. Performed the needs, cost, and technical analyses; designed the learner journey; selected the system; implemented the server installation; customized the design using CSS; marketed the program to leadership and staff; taught instructors and managers to use the system. Result: close to 100% enrollment in the system.• Sourced and managed third-party companies for in-person and blended classes.• Streamlined the delivery and reporting of compliance training from hours-long in-person training at seven sites to one online (45-minute) training session. Result: unprecedented 91% completion rate. -
Lead Instructional DesignerAmazon.Com Mar 2008 - Jul 2011Seattle, Wa, UsRetail Systems division: developed training solutions for Amazon's vendor managers, in-stock managers, and merchandisers.Amazon Services division: worked across teams to develop self-service solutions for Marketplace sellers worldwide.• Worked across teams and departments to develop self-service solutions for Amazon sellers world-wide.• Provided creative and design direction, including best practice consistent design standards, for world-wide training and documentation teams.• Upscaled my team’s capabilities by offering group and individual training sessions and skills assessments.• Conducted in-depth job-task analysis, created personas, and assessed skill gaps. -
Technical EditorAmazon.Com Nov 2006 - Mar 2008Seattle, Wa, Us• Drove the re-design of the information architecture and managed the implementation of an expanded Help Center for merchants.• Delivered timely, accurate, educational, and professional technical information that was understandable to anyone selling on Amazon.com. Did this in a fast-paced environment filled with constant change.• Wrote and edited documentation, email blurbs, and frequent communications that sellers needed to launch and manage their stores on Amazon.com.• Created a wiki for the Technical Editors to facilitate sharing processes, tools, and best practices.• Redesigned and produced a SharePoint site used for document tracking and storage. -
EducatorSeattle Tilth 2005 - 2006Taught people how to improve their environment by using organic gardening techniques.
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Researcher, ContributorDavid Colbert Books 2000 - 2001• The Magical Worlds of Narnia: The Amazing Myths, Legends and Facts Behind the Masterpiece by David Colbert – Assisted the author with research, writing, and editing.• The Magical Worlds of The Lord of the Rings: The Amazing Myths, Legends and Facts Behind the Masterpiece by David Colbert – Assisted the author with research and fact-checking.
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Game Producer (Product Manager)Wizards Of The Coast 1999 - 2000Bellevue, Washington, Us• Produced CD-ROM that teaches children how to play the Pokémon Trading Card Game, localized for 7 languages• Conducted live user testing and incorporated feedback into the final product. • Produced several CD-ROMs supporting the Dungeons and Dragons Role-Playing Game.• Managed quality (technical/editorial) of vendor developed products. -
Multimedia InstructorArt Institute Of Seattle 1997 - 1998Atlanta, Georgia, Us• Taught Portfolio Creation, Information Design, Introduction to Design, LINGO, and Basic HTML courses.• Designed curriculum, created/adapted course materials.• Assembled industry Advisory Board, served as faculty advisor, ran internship program. -
ProducerCorbis 1996 - 1997Us• Managed team that maintained Corbis.com. • Hired and managed a team developing an on-line magazine. -
Executive ProducerThe Voyager Company 1992 - 1996• Created award-winning educational and entertainment CD-ROMs.• Collaborated with creative professionals (e.g., Art Spiegelman and Laurie Anderson) to edit their work for interactive CD-ROMs.• Managed project teams.• Designed and programmed prototypes using HyperCard, Director, HTML, and JavaScript.• Wrote and copyedited; produced, edited, and digitally processed narration, music, and video.
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Training And Graphic Design WorkVarious 1988 - 1992Freelance work before 1992: training curriculum development, small classes and individuals for Harper Collins, Kodak Center, Electronic Directions, BMI Musicworld magazine, Desktop magazine of the International Typeface Corporation, Citibank, CBS, and Arnell Bickford Associates Marketing. Graphic Design: The Wyatt Company
Liz Katz Skills
Liz Katz Education Details
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Dartmouth CollegeHonors In English Literature -
New York UniversityInteractive Telecommunications -
Parsons School Of Design - The New SchoolGraphic Design -
Edmonds CollegeHorticulture -
UclGeneral -
Harvard Divinity SchoolReligion/Religious Studies
Frequently Asked Questions about Liz Katz
What company does Liz Katz work for?
Liz Katz works for Ductape Design Llc
What is Liz Katz's role at the current company?
Liz Katz's current role is Learning & Development.
What is Liz Katz's email address?
Liz Katz's email address is li****@****ual.com
What is Liz Katz's direct phone number?
Liz Katz's direct phone number is (888) 398*****
What schools did Liz Katz attend?
Liz Katz attended Dartmouth College, New York University, Parsons School Of Design - The New School, Edmonds College, Ucl, Harvard Divinity School.
What skills is Liz Katz known for?
Liz Katz has skills like Training, E Learning, Content Management, Editing, Graphic Design, Program Management, Management, Software Documentation, Instructional Design, Public Speaking, Sharepoint, Project Management.
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