Elizabeth Kelso Email & Phone Number

Los Angeles, Ca, Us

West Hollywood, California, United States

Greater Los Angeles Area

Adult Beverage Enthusiast is a wine and beverage consulting company. Services include restaurant wine list consulting and program management, staff training, wine education, private client acquisitions and cellar consultations, sommelier services for dinner parties, banquets and events.

Beverly Hills, California, United States

Pasadena, California, United States

Greater Los Angeles Area

Greater Los Angeles Area

'Guest Sommelier' providing floor coverage when necessary on an intermittent, ongoing basis.

Venice, Ca

Expansion of imported inventory from classic producers/regions, implementation of updated buying/merchandising strategy aimed at increasing sales, decreasing excess inventory and improving the guest experience. Streamlining of shop policies and practices, development of admin. systems to increase organization, efficiency and accuracy. Management of our 300+ membership based wine club, organization of weekly consumer tastings with vendors/wineries, etc.

Greater Los Angeles Area

Management of a weekly updated wine list of between 18-25 selections by the glass and over 50 wines by the bottle, as well as local and seasonal beers. Focused on smaller, boutique-style producers using organic, sustainable or biodynamic practices. Supporting ownership's goals to better maximize margins, drive sales and control inventory. Continued increases in sales, volume and profitability, all while improving overall quality of the program!

Beverly Hills

Responsibilities include administration of our 3,000+ selection wine list, floor service of wine, facilitation of large scale orders with personal clients, building client relationships, and collaboration with the buying team to bring in product, both for retail and our list of over 130 wines by the glass. I have successfully initiated a staff wine education program, developed training materials and sales incentives, and implemented a weekly rotating BTG program to move sleeping inventory and educate staff and guests on hand-sell items.

Greater Los Angeles Area

Developed the ability to work constructively with management to lead the front of house team throughout service. Assist fellow servers with guest service and food and wine questions. Work with management and staff to create daily wine features, educate servers about food and wine pairing, service protocol and steps of service. Work to create a welcoming, warm and enjoyable environment for guests and servers in order to continue to build our business.

Ucla Extension, Los Angeles

Demonstrated excellence in multi-tasking and prioritizing while making drinks, expediting orders and serving customers at the counter. Maintained poise and composure in a fast paced environment. Developed constructive solutions to any problems that arose by openly communicating with co-workers and customers. Expanded my knowledge of food service by perfecting my barista skills and learning basic food prep skills.

Volunteered as a monitor in the primarily student-run Richard Aronstam Memorial Library on campus. This library is a central resource for Communication Studies majors doing academic research. Responsibilities included managing daily operations of the library, assisting students with locating books/research materials and serving all the customer service needs of patrons of the library. Further developed interpersonal communication skills and organizational skills. Built upon my previous customer service experience in an entirely new context. Forged positive relationships with professors and fellow students while working together.

Assisted in the daily operations of local grass roots political campaign for Proposition T, supported by Santa Monica Coalition for a Livable City. Utilized a variety of administrative, customer service and networking skills to keep the campaign running smoothly and successfully. Specific responsibilities included data entry, filing, spreadsheet and call list management, answering phones and training volunteers in phone banking. In addition to facilitating the general operations of the campaign, I frequently networked with local residents, politicians and business owners and subsequently developed positive professional relationships with many prominent figures involved in local politics.

Bachelor Of Art, Communication Studies

Activities and Societies: Communication Association

Level 3, Wine Steward/Sommelier

Certified Specialist Of Wine, Business Of Wine Education And Management

Aa, Journalism

Activities and Societies: Copy editor for The Corsair.

Certified Sommelier