• Tableau Admin• Design, Develop, and Implement Tableau reports and dashboards that inform business divisions through data engineering and research• Partner with and support individuals and teams to understand the underlying questions and how to best use the data to solve the intent of the request, working with a variety of data from finance, sales, and more• Administer content, data connections, and user permissions on Tableau server.

• Leveraged business knowledge and utilized a range of tools to extract and analyze e-commerce data communicating clear insights and actionable results to key business decision makers• Provided ad-hoc analytical support to a variety of enterprise partners including category team, Finance, Logistics, and Customer Care

• Represent database marketing team as technical subject matter expert on cross functional projects to assist with assessing the client’s needs, guide prioritization, and recommend alternatives• Proven capability to coach/mentor new and junior analysts including training and overseeing projects from inception to completion• Trusted resource for others across the organization to provide support with complex code, debugging data issues, and identifying inconsistencies.• Proactively acquired a solid understanding of the customer database of 10 newly acquired brands providing previously unattainable insight and visibility to KPI’s for business leaders

• Provided ad-hoc analytic support through data extraction and report creation for use by marketing and other corporate teams• Enabled data-driven decisions from in-depth analysis of the customer database measuring performance trends, engagement patterns, and marketing effectiveness across the enterprise • Performed cross functionally across the organization to compile data in a format that is usable and easily understood by internal and external clients• Developed and automated standard reporting to collect and manage data for use in analysis and reporting

• Supported the customer acquisition team through creative strategy, management, and execution of various direct marketing print initiatives• Collaborated cross functionally to ensure campaigns drive new accounts, while balancing response, profitability, and credit risk• Conducted post analysis using SAS/SQL to pull data into excel and determining the performance of a campaign against forecast• Generated standard reporting in addition to ongoing ad-hoc analysis with visibility to senior leadership

• Developed and executed SQL/SAS queries to extract eligible customers from data warehouse for complex multi-channel customer direct marketing campaigns, including catalogs, letters, and emails• Collaborated with internal stakeholders to identify the customers to target, segment customers for A/B testing based on previous behavior, audit final results, and export file to printer• Cultivated capability to multitask, prioritize, while maintaining focus and accuracy under tight deadlines.• Established ability to investigate and troubleshoot issues through critical and logical thinking

•Designed a program to tutor and assist sixth and seventh graders with schoolwork on an individual basis, focusing on math and literacy skills, resulting in a 90% improvement in standardized test scores•Developed, implemented, and facilitated a youth Public Policy Leadership Program at a national non-profit organization, ASPIRA, succeeding in empowering Latino and other culturally diverse youth through community advocacy and leadership•Assumed a leadership role and cooperated with a small team to coordinate 2 – 4 service projects monthly with various organizations throughout Palm Beach County for a 25 member Americorps team•Established meaningful relationships with community organizations for the purpose of collaborating on successful projects•Planned and successfully executed a community event resulting in the donation of 1700 books, providing 900 books to a local Boys and Girls club through an event to promote literacy for 120 members

•Efficiently problem solved data discrepancies and verified the integrity of data files for internal and external clients•Communicated effectively and professionally to clients regarding data discrepancies and project status•Consistently and accurately complete projects under tight deadlines•Thrived in a challenging and fast paced office environment•Dedicated and focused on seeing all projects through until final results are delivered to clients in addition to constantly stepping up to do one more thing for my clients.•Committed to accommodating client requests as well as always proactively providing ways to improve upon projects and client relations.

•Collaborated with fellow student directors to develop and successfully execute a Fall statewide political survey and a Spring SCSU Campus wide survey•Trained and supervised fellow students as survey interviewers resulting in improved response rates•Analyzed and presented results of survey to media at press conferences

•Met stressful daily deadlines while also paying attention to detail•Demonstrated flexibility and willingness to do various office tasks, efficiently and quickly