Elizabeth Shea Email & Phone Number

As a seasoned manager of UX research with 8 years of experience in the consumer and entertainment technology sector, I specialize in establishing, running, and managing robust research practices that evaluate products, and people comprehensively. My expertise lies in conducting both qualitative and quantitative research methodologies to gain insights into user behavior, preferences, and needs, as well as analyzing the customer and competitor landscape to strategically position our products for success.Throughout my career, I've had the privilege of working with renowned companies such as Google, Facebook, Disney, Amazon, and D&D Beyond, contributing to a wide range of consumer-facing products. My experience spans the breadth of the consumer technology landscape, giving me a comprehensive understanding of industry dynamics and user expectations.I am deeply passionate about creating experiences that are not only engaging and fun in the moment but also rewarding in the long term. Having worked on products like D&D Beyond, the official digital toolset for Dungeons and Dragons, Disney Infinity 3, and the Android Pie operating system, I understand the importance of delivering high-quality experiences that resonate with users on a mass scale.Having worked in settings with multiple stakeholder groups and competing needs. At ALEKS Corporation, for example, I managed the dynamic relationships between students, educators, and schools, ensuring that our product strategies aligned with the diverse needs of each group. Similarly, in my current role at Fandom, I navigated the diverse needs of fans, volunteer wiki editors, and advertisers. Demonstrating leadership in times of change, I successfully guided my team through various organizational transitions at Fandom. Spearheading the transition from managing UX research for D&D Beyond to leading research efforts for Fandom Wikis, I established new research practices and drove foundational insights to inform product direction.Additionally, as Fandom acquired news and ratings companies such as Metacritic, TV Guide, and Gamespot, I expanded our strategic research efforts to leverage the broader user experiences enabled by our expanded portfolio. I continue to guide design, product, and leadership teams in realizing this vision.I am open to speaking engagements and welcome outreach for any other research collaboration opportunities.#Human-Centered Design #Usability Testing #Iterative Design#Cross-Functional Collaboration#Design Thinking#Data-Driven Decision Making#Customer Experience (CX)

Listed skills include User Experience, Psychology, Research, Statistics, and 13 others.

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  California State Polytechnic University-Pomona

  Psychology