Elizabeth May

Elizabeth May Email and Phone Number

Vice President, Customer Success @ Experian Employer Services
Elizabeth May's Location
Houston, Texas, United States, United States
About Elizabeth May

I’ve served at all professional levels, have built and led multiple dynamic teams, and have managed many complex projects from start to finish, and for each endeavor, I’ve learned that people take more risks when they’re in psychologically safe spaces. As a leader who recognizes the importance of trust, I ensure that those I collaborate and partner with are heard and seen at every step.Hi, I’m Elizabeth! I consider myself a servant leader who builds, guides, and mentors teams from recruitment on. While I’ve developed many different capabilities, my core professional attribute that has led to some major accomplishments throughout my career is my ability to transform a single idea into solutions. I recognize the power of human connections and am eager to expand my professional network, so let’s connect!

Elizabeth May's Current Company Details
Experian Employer Services

Experian Employer Services

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Vice President, Customer Success
Elizabeth May Work Experience Details
  • Experian Employer Services
    Vice President Of Customer Success
    Experian Employer Services Apr 2022 - Present
    Houston, Texas
    My role involves guiding and mentoring a growing team of 60+ members across multiple services lines through our post-acquisition processes. In leveraging my toolbox of capabilities and experiences, I design the service strategy that enables us to retain employees and clients and create psychologically safe spaces that drive cohesion and engagement.
  • Experian Employer Services
    Vice President, Product And Solutions
    Experian Employer Services Apr 2021 - Apr 2022
    Houston, Texas
    During this acquisition period, I used research that places people at the core of organizations to devise and implement solutions to improve processes and restore confidence in merging team members. I ensured delivery to clients remained uninterrupted, initiatives were achieved, and, most important, my team had the tools necessary to navigate the changing landscape ahead.
  • Tax Credit Co.
    Senior Vice President, Product + Solutions
    Tax Credit Co. Aug 2020 - Jun 2022
    Houston, Texas, United States
    Moving into this role, I created a team of 7 senior-level direct reports and 30+ organization team members to support software development, data services, product, solutions, implementation, and customer success. I prioritized a trust-based leadership style to implement effective change management strategies.
  • Tax Credit Co.
    Vice President, Implementation + Solutions
    Tax Credit Co. Oct 2016 - Aug 2020
    Los Angeles, Ca
    I built and led a team of 6 FTEs tasked with designing and implementing custom client solutions. Additionally, I developed functions and scalable processes combined with metrics to assess performance and to ensure continuous improvement for client success. I also took on the design and oversaw the implementation of the largest engagement in the industry.
  • Tax Credit Co.
    Vice President -Director, Strategic Accounts
    Tax Credit Co. Jan 2013 - Oct 2016
    Greater Los Angeles Area
    While serving as a consultant for our Services organization, I managed sales-based projects and supported technical client solutions. I implemented change management initiatives to transfer organization and clients to modified compliance requirements. As Director, I served as an individual contributor managing a Fortune 500 client base.
  • Tax Credit Co.
    Director Of Operations
    Tax Credit Co. Jun 2011 - Jan 2013
    Hollywood, Ca
  • Tax Credit Co.
    Manager Of Operations
    Tax Credit Co. Feb 2010 - Jun 2011
    Los Angeles, Ca
  • Tax Credit Co.
    Document Specialist
    Tax Credit Co. Jul 2009 - Feb 2010
    Los Angeles, Ca

Elizabeth May Education Details

Frequently Asked Questions about Elizabeth May

What company does Elizabeth May work for?

Elizabeth May works for Experian Employer Services

What is Elizabeth May's role at the current company?

Elizabeth May's current role is Vice President, Customer Success.

What schools did Elizabeth May attend?

Elizabeth May attended The University Of Texas At Austin, Texas State University-San Marcos, Schreiner University.

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