Elizabeth Mcdowell Email & Phone Number

Waukesha, WI, US

• Conducts all core and soft skill curriculum as applicable to entry and mid-level employees, including New Hire onboarding sessions for all employees.
• Reviews, researches, maintains, designs, and develops learning solutions to ensure alignment with the strategic business objectives of the Bank.
• Implements all internal online curriculum via current software, ensuring content accuracy and smooth delivery to the frontline.
• Acts as an Ambassador of the Bank, delivering a professional learning experience in an environment that’s creative, comfortable, and consistently within Bank guidelines, policies, and procedures.
• Performs necessary administrative tasks, including monitoring class enrollment levels, maintaining training space and supplies, scheduling appointments with internal customers, performing routine Learning Management.
• Evaluates progress of, and provides feedback to relevant groups regarding, new hires and trainees.

Downtown Waukesha Office

Lead the newly created department of retail loan processors, develop resources, and ensure service excellence in meeting the credit needs of our customers.

Downtown Waukesha Office

Specializing in consumer loan document preparation, with a high focus on accuracy and efficiency.

Manager of the full service Downtown Waukesha office, located on St Paul Ave, overseeing the personal banking, teller, safe deposit box, and information desk areas.

Helping Hearts is the employee run volunteer organization of Waukesha State Bank. The board is responsible for finding, organizing, and promoting volunteer opportunities within Waukesha County for our employees. I have been a board member since 2005, and previously held the position of Newsletter Coordinator.

Waukesha, WI

On-call Spanish language interpreter, assisted with all types of translation and interpretation for the Police Department.

Education record

English, Music, Psychology, Marraige And Family Counseling

Hs Diploma