Operations Manager
CurrentMarch 2010 to present:nFocus Solutions is dedicated to the development of innovative technologies and intelligent business solutions for the public sector. We are the leading provider of applications that communities, nonprofits and government agencies rely on to make their organizations more effective. Our high-quality data management and analysis software enables our clients to achieve clear, well-defined results that change the world.Operations Manager:Responsible for managing upwards of $1.5 million of client revenue per month.Reconcile over 100 client accounts weekly and monthly.Assist client support with customer queries, and financial issues. Responsible for all billable government, travel, and invoicing. Coordinate and book all staff travel to annual company meeting.Manage all Braintree operations and analyze data on a weekly basis.Office Manager / Meeting Planner / Special Events & Travel Coordinator:Provide Financial Operations support to clients including General Dynamics in Orlando FL, US Army contracts based out of Leavenworth KS, and non-profit Clients based out of Phoenix AZ.nFocus Solutions, Orlando, Florida (and support to Corporate Office in Phoenix AZ) Client support and tracking of expenditures to client contracts, particularly General Dynamics (GDC4S division). Assist Business Development in new bid submissions by reviewing and editing government proposals prior to submission. Support Executive Team, Marketing Department and Human Resources with confidential reports, projects and tasks. Meeting planner for corporate events including registration, flights, ground transportation, food & beverage and housing.