Elizabeth Slade Email & Phone Number

Anchorage, Alaska, United States

Anchorage, Alaska Area

• Oversees personnel changes and processes as well as maintaining the IT Org Chart. Creates and edits position descriptions for over 80 personnel. Creates and manages position vacancy requisitions, schedules interviews.
• Researched, recommended, and created departmental hiring best practices to include creating pre boarding, streamlining onboarding, and creating post boarding for new hires
• Spearheaded department recognition program and morale boosting activities that fosters a team setting.
• Provides advanced level administrative support to the Chief Information Technology Officer. Drafts correspondence, and executive-level reports. Coordinates and schedules executive meetings, conferences, conference.
• Creates departmental policies and procedures, code of ethics, memorandums, and documents various processes ensuring consistent and equitable practices.
• Oversees the IT Communications program. Developing and implementing communication plans for IT operations and projects. Includes sending emails to the entire organization, creating tutorials and communications through.

Anchorage, Alaska Area

• Customer Service Representative at the Downtown Transit Center for People Mover which involved cash and credit card transactions.
• Provided on the spot training by explaining how to navigate bus schedules, read route maps, and tips to improve passenger experience over the phone and in person.
• Created detailed route information with transfers for customers over the phone and in person.
• Addressed customer concerns or complaints in person and over the phone.
• Resolved passenger issues involving monthly bus passes and defective paper bus passes at the customer service window.
• Provided detailed instructions on how to complete half fare applications, processed approved applications and input information into database.

2701 Larsen Rd, Green Bay, WI 54303

• Increased visibility and awareness of the incubation programs and its projects by coordinating presentations, participating in conferences, and through educational activities, as well as assisting businesses with.
• Work with staff and volunteers to foster effective communication between board members and their constituent groups, committee volunteers, and their communities.
• Trained individuals on how to utilize network copier, audio visual equipment and mobile video conferencing cart.
• Installed related peripheral equipment for end-users on various operating systems.
• Participated in the testing and evaluation of IncuTrack software to assist the provider with program improvement.
• Conducted online research, and diagnostic activities to investigate and resolve problems with wireless network within a 50,000 square foot mix-use facility. The project was a joint effort with Northeastern Wisconsin.

Green Bay, Wisconsin Area

Bachelor Of Science (B.S.), Public Administration

Education record