Lead a global IT team responsible for Commercial and Digital applications across a highly matrixed manufacturing organization utilizing SAP ERP. Also responsible for managing AI and digital innovation initiatives. Applications Teams Managed:- Salesforce CRM- Salesforce Commerce Cloud- ServiceNow ITSM- ServiceNow SPM- Website- Intranet - Biovia ELN- Limble - WebMethods - ETQ

Lead a team that designs, builds, maintains, and supports a collection of AI and ML products and platforms for enterprise digital technology capabilities utilizing RPA and custom digital interfaces utilizing Oracle ERP.Products managed include:- UI Path- Celonis

- Served as a Project Manager in the IT department, helping to manage software integrations and product enhancement projects between various business units for both e-commerce and Oracle ERP solutions.- Managed end-to-end integration of an e-commerce AI fraud product using agile methodologies, resulting in a cost savings and revenue lift of over $1M. Project was executed in a condensed timeframe and was delivered on time, resulting in an Excellence Award for IT. - Acting Agile Champion- Successfully demonstrated use of agile methodologies to execute a software integration product, which had never been done within the IT department. Self-directed learning and development of continued agile best practices ensures the organization is aware of the benefits of agile for managing projects. - Liaison between IT, Marketing and Finance projects including facilitation of coordination meetings, product feedback and project reporting duties.

A risk management and insurance organization that helps public entities proactively control losses and prepare for property, casualty and employee benefit exposures. I was recruited to help the IT digital team execute various software development projects that are both internal and public facing.- Supported and facilitated the development team in various functions by fostering Agile values practices and principles.- Provided coaching to the development team on how to execute the Scrum framework.- Acted as Scrum Master to organize and facilitate Sprint ceremonies such as daily standups, backlog refinement, reviews and retros. - Co-Product Owner of the team- facilitated strategic planning, road mapping, user story flow, adherence to deadlines and communication with outside stakeholders. - Identified improvement opportunities to optimize velocity and quality while mitigating risk.- Contributing member of the development team; manage and execute various development projects.Utilized JIRA, Confluence and Miro to coordinate planning and workflow.

A FinTech model credit union where I was recruited by the executive team to manage strategic projects, products and corporate system administration. • Launched development of a new mobile app resulting in over 200% adoption rate of online and mobile banking platforms. Managed the product development process from end-to-end.• Completely rebranded and revised member-facing online banking website, resulting in significant member satisfaction and increased access to lending products.• Designed the organization’s cross-functional project management system, resulting in significantly increased visibility and project completion rate.• Spearheaded, implemented and manage the organization’s SaaS platform for executive, board and committee activities. Paper to digital conversion resulted in substantial increase in efficiency and significant reduction in regulatory risk.• Spearheaded and implemented and administer Salesforce CRM, which resulted in a database for business development, transparency and business continuity. • Established and manage the organization’s compliance tracking system, which reduced regulator exception items by 400%. • Streamlined marketing and business development efforts to coordinate print and digital campaigns, resulting in a savings of over $100,000 annually and loan growth of over $100M since 2013.

A non-profit research organization where I helped coordinate integrative research projects to benefit the US Military. I was promoted from Business Manager in a dual PMO Project Manager role to help establish the organization’s PMO and manage cross-functional projects.• Successfully launched a cross-functional PMO for the Institute. Project Manager for all efforts that advanced project management skills and abilities of staff, including creation and facilitation of in-person training sessions.• Successfully delivered a document management foundation by launching and developing SharePoint sites, which improved visibility and collaboration between in-office and remote teams.• Successfully managed the Institute’s 10th year anniversary event which was the largest event the organization had held to date. Event included management of a $50k+ budget, high profile political guests and all event logistics.• Contributed to employee relations committee, helping to promote cross-functional teamwork, trust and employee loyalty.• Awarded a proclamation for the organization that was presented by the Mayor of the City of Alexandria, VA to the organization’s CEO and Founders.

An Association Management Company where I managed three non-profits at the Director level.• Successfully grew several new membership programs including the launch of affinity partnerships for two associations.• Improved internal structures and policies to align processes with each association's strategic goals, resulting in increased member and stakeholder satisfaction.• Successfully introduced the revision of two strategic plans.

An alliance of five academic Internal Medicine non-profits where I was recruited to manage Finance, Human Resources and Administration.• Successfully added an operations team and streamlined processes that resulted in time savings and a human resource foundation for 16 staff.• Generated an employee orientation manual to help five new hires integrate into the environment and culture of the organization as well as revised the policy and procedures manual to update and reflect current operating procedures.

A non-profit that provides on-site technical training for rural water and wastewater systems in California where I helped to improve membership and grassroots lobbying efforts.• Successful coordination of three grassroots fly-in efforts between association board members and constituents, which included setting over 40 appointments with legislators.

A non-profit representing independent automotive repair where I was recruited to manage over 40 chapters, organizational programs and administration. I held the Interim Executive Director position twice in my tenure.• Creation and research involved in exploring a credentialing program including creation of committee, selection of credentialing entity and working as a staff liaison.• Sole staff responsible for working on the association's strategic plan including deadline management and execution of the plan.