Elizabeth N. Email & Phone Number

• Confirm each individual company protocols for work-compensation/EPS visits• Assure accurate data entry for billing to process claims• Communicate efficiently with contracted partners to ensure long term business. • Assist patients with registration process

• Contact various insurances to authorize procedures and visits• Review EOB's for unpaid claims for insurance resubmission • Nextech, NexGen and IntelleChartPRO Trained • Utilized numerous insurance portals constructively to achieve all authorizations promptly • Developed productive working relationships with numerous primary and specialty offices for patient needs • Prepared all required treatment records and reports• Managed up to 125+ referrals on a daily basis• Highly skilled in monitoring physician's schedules, in-depth knowledge of scheduling patient appointments and procedure appointments.• Manage 5-6 physician pools at all times.• Assist patients in Internal Medicine referrals.• ICD-10 Coding & CPT coding knowledge • Serve as liaison between physician, patient as well as management. • Process forms; Short term disability, insurance verification and return to work letters.• Ability to multi-task and prioritize, completing all necessary projects and reports requested by management.• Offer coverage throughout office when necessary.• Excellent telephone skills, dealing with same day appointments and requesting orders for prescriptions accurately.• Comfortable and experienced in collecting patient balances, past-due balances and co-pays.• Verify and update patient demographic’s• Check in/out

Chicago, Illinois, United States

• Responsible for all business operations, including business licensing and food certifications• Balance cash drawers• Manage bank deposits • Ensured produce/product ordering cycle was consistent• Inventory management • Market all sales • Generated pricing lists to ensure profitability• Monitored all pick-up and deliveries• Compiled and maintained bookkeeping• Have open communication between management and employees to ensure a good business plan• Schedule Employees • Managed customer complaints and resolutions• Trained in Clover POS System

Chicago, Illinois, United States

• Trained, developed, supervised and scheduled staff members• Balance cash drawers • Review credit card & EBT transactions • Promoted and marketed business with weekly promos• Verify inventory deliveries • Accept & deliver mass produce/meat orders for consumers • Maintain and organize invoices • Balance checkbook• Establish customer relationships • Maintain a clean, fully stocked store for best shopping experience • Manage customer complaints and resolutions. • Cashier • Stocked