As a key member of DACAMERA’s team, I play a critical role in shaping and executing the organization’s digital presence. I am responsible for driving the creation and management of innovative content across DACAMERA’s digital platforms, including social media, email marketing, website content, and program promotions. By effectively blending creativity with strategy, I amplify DACAMERA’s brand identity and engage diverse audiences in meaningful ways.

• Managed administrative operations for 5 Houston locations, including communication, phone systems, scheduling, and account management, ensuring efficient coordination across sites. • Assisted Regional Director in interviewing and evaluating teacher candidates. • Quickly mastered Vivaldi’s management platform, Opus.io, within 2 weeks.• Resolved customer inquiries, including billing disputes, schedule changes, and various service adjustments.• Spearheaded daily outreach efforts to promote academy offerings and drive enrollment. • Achieved 98% client retention rate and received recognition from a prominent parent advocate for outstanding service.

• Implemented comprehensive digital communications strategy from scratch, collaborating with owners to enhance outreach.• Designed weekly e-newsletters for 500+ subscribers, resulting in a 20% increase in sales.• Analyzed weekly metrics for e-newsletter and social media to refine strategies and boost engagement.• Optimized contact lists by segmenting them into 4 Reiki classes, targeting communications more effectively.• Developed branded templates for 4 distinct Reiki classes, including copy and visual elements.• Leveraged Zoho Campaigns to manage and optimize social media and email marketing efforts.

• Directed private voice studio program, overseeing program planning, organization, and execution. • Onboarded and trained voice teachers, offering continuous support and conducting evaluations each semester.• Increased enrollment from 15 to over 40 students by boosting program visibility and building strong relationships.• Fostered student artistic development, resulting in acceptance into music conservatories, competition wins, and lead roles in concert and musicals. • Maintained a 98% parent satisfaction rate through proactive communication and personalized support. • Orchestrated annual spring recitals that consistently received positive reviews from attendees and participants.

• Cultivated a cohesive brand voice, led website redesign with effective copywriting, and revitalized the choral program’s social media presence. • Developed a weekly parent and student newsletter, achieving a 75% open rate and 95% subscription rate. • Collaborated with choral director on fundraising efforts, managing coordination, budgeting, and reporting. • Managed student database to maintain student records, track attendance, and produce reporting for choral classes and events. • Managed payroll administration and resolved discrepancies for the choral department.

• Supervised 5 counselors and managed daily operations, delivering engaging activities for 35 children. • Scheduled lunch breaks and assigned activities for counselors to ensure continuous coverage and efficient operations. • Developed and implemented engaging lesson plans, fostering full participation and a positive learning environment. • Achieved a 90% parent satisfaction rate through effective communication and positive feedback. • Implemented safety protocols and logistical planning, resulting in significant reduction in incidents during field trips.

• Collaborated directly with the CEO on supportive tasks.• Generated and managed data analysis spreadsheets using Excel.• Functioned as artist manager for Tashaki Miyaki.