- Conducting thorough reviews and verifications of all payroll transactions to ensure compliance and accuracy.- Managing the disbursement of payments via direct deposit, ensuring timely delivery to contractors and employees.- Liaising with the office manager and physician to ensure seamless payroll operations and addressing any discrepancies or issues that arise.- Assisting in the implementation and management of payroll systems, including the ADP platform, to streamline payroll processes.- Offering regular payroll reports and reconciliations to the physician, ensuring full transparency and accountability of all outgoing funds.- Maintaining adherence to regulatory requirements and best practices in financial management.

- Providing high-quality chair massages using a variety of techniques tailored to relieve stress and tension for clients in the poker room and gaming floor.- Utilizing appropriate pressure and techniques based on client feedback and preferences.- Demonstrating a high level of professionalism, including punctuality, reliability, and respectful interaction with clients and casino staff.- Upholding confidentiality and privacy standards for all clients.- Fostering positive relationships with clients to encourage repeat visits and referrals.- Providing information and recommendations on wellness and relaxation techniques.- Working collaboratively with casino staff to ensure seamless integration of massage services within the gaming environment.

As the founder of MyoQi Athletics LLC, I combine my expertise in massage therapy, medical aesthetics, and personal training to provide personalized recovery, wellness, and fitness solutions. Leveraging my background as an ACSM-Certified Personal Trainer and my dedication to kinesiology, exercise physiology, and physical activity epidemiology, I guide clients through tailored programs that optimize muscle function, enhance skin health, and support overall well-being. My approach integrates advanced techniques and a deep understanding of movement and recovery, helping clients achieve their health and aesthetic goals in a safe and effective manner.

- Upholding a professional demeanor, respecting client privacy, and providing a welcoming, serene environment.- Guiding clients through the traditional hammam rituals which include steam bathing, exfoliation, and cleansing. - Performing full body “kese” exfoliations with a Turkish kese mitt, bubble “köpük” foam massages, mud wraps, and traditional platza branch treatments, ensuring each client receives a genuine and relaxing experience. (30/50/75/110 minutes)- Performing Swedish, deep tissue, aromatherapy and specialty massage (50/80 minutes)- Conducting thorough consultations with clients to understand their needs, preferences, and any health concerns, then tailoring all treatments accordingly to ensure safety and maximize benefits.- Maintaining the highest standards of preparation, cleanliness, and hygiene within the treatment rooms and hammam areas to ensure a safe, seamless, and tranquil experience.

Flex Driver - Responsible for safe and prompt Amazon customer package delivery across DFW Metroplex and South Florida (Broward, Dade, Palm Beach Counties)

Responsible for overseeing facility operations during opening hours, including membership sales, personal training, organization of equipment, and development and distribution of inventory reports.

Direct selling of BPS products and services, including Performance Training (Youth-Pro), Zone6 General Adult Fitness, BPSU Education, nutritional supplements, and merchandiseProviding operational, branding, and marketing services as directedAdministering biometric evaluations, including the Functional Movement Screen (FMS) and ProteusMotion power production assessmentsDelivering private/group strength and field/turf training sessions to clients Creating custom pro-athlete online training programs for private clients training remotelyPlanning exercise programming to optimize performance goals by training anaerobic energy systems with varying directional focusesMaintaining communication with parents/clients to keep them informed of training progressUtilizing Mindbody Online client management software to manage client service processCollaborating with staff during planning and development meetings

Assisted with the development and implementation of personalized fitness programs for clients of varying fitness levels (novices to professionals).Monitored patrons during their 1-on-1 and group exercise sessions for proper form execution.Assisted with equipment upkeep and sterilization of facility.Shadowed strength coach mentors during exercise sessions with their clients.Contributed to the marketing of all fitness programs, products, and services via social media.

Assisted B2C/B2B clients in securing group outings, premium suites, and Marlins Membership packages (full and partial seasons) based on their needs and personal/business objectives.Communicated with clients using a variety of communication channels, including via phone calls, face-to-face meetings at loanDepot park, and teleconferences.Identified new prospects through referrals, networking, and self-prospecting efforts.Met with prospective clients at sales prospecting events at the ballpark or in the community.Maintained detailed records of clients and prospects using Microsoft Dynamics 365 CRM system.Utilized Tickets.com ProVenue software to view inventory and fulfill client orders.Provided superior customer service to fans, prospects, and current clients over the phone and at ballpark/community events.Collaborated with colleagues in other departments to facilitate ballpark or community events.

Identifying a network of potential season ticketholders and acquiring other ticket purchaser leads; Navigating Tickets.com ProVenue software in an efficient manner to decrease ticketing wait times; Researching and evaluating competitor digital content to understand new trends and develop ideas for future social media/in-game engagement opportunities; Executing in-game entertainment, including groundskeeping rake drags as part of the “Dancing Turtles.”; Helping facilitate positive fan experiences by providing exceptional customer service to spectators across the ballpark; Designing digital branded media (signs, posters, decals) as directed by management staff.

Responsible for providing quality guest services to customers and patrons attending sports and entertainment events while fulfilling assigned post orders. Post orders may include ticket taking, bag checking, door guarding, elevator operating, ushering and other special services as requested.

Designing and presenting new social media campaign ideas for NIU Huskies Intercollegiate Athletics; assisting with the planning and execution of in-game marketing efforts; researching and evaluating competitor digital content to understand new trends and develop ideas for future social media/in-game engagement opportunities; In-game music broadcasting for Division 1 Baseball games as needed.

- Zumba, Core, Total Body Toning and Restorative Yoga Instructor - Certified Personal Trainer, American College of Sports Medicine- Utilizing organizational skills to design and implement group fitness classes featuring various activities, including Zumba, yoga, aerobics and strength training.- Leading and supervising participants to ensure safe participation in class sessions.- Creating and overseeing physical activity plans individualized according to client-specific health and wellness goals.

- Helped execute specific in-game promotions for about 30 home field games, including double headers and special events, by completing various tasks, including recruiting participants for each activity and accompanying mascot performers to various locations at the field.- Directed customers to their seating according to COVID-19 social distancing guidelines.- Maintained an upbeat, energetic attitude throughout all fan interactions.

Service Advisor (SK119) (09/2014 - 11/2015)- Writing collision repair estimates in an accurate and precise manner, both for insurance referred customers and walk in customers; educating the customer about the collision repair process, including insurance claim processing, payment procedures, repair techniques, repair needs, and repair time; responsible for verification of damage on estimates written by insurance companies; ensuring accuracy of parts/damage;- Monitoring each stage of the repair process, coordinating sublet work and all other aspects of the repair necessary to provide customer with the best quality repair available; responsible for communication with insurance companies and customers throughout the repair process.Customer Care Representative (10/2013 - 08/2014)- Responding to claim assignments by Allstate Insurance Company for both insured party and claimant vehicles.- Scheduling appointments for repairs. - Working directly with Allstate Roadside Services to secure and/or confirm towing for non-drivable vehicles that belong to Allstate insured customers or claimants in Allstate collision claims.- Working directly with Enterprise Rent-a-Car to arrange and/or confirm customer rental vehicle reservations. - Responsible for a series of daily follow-up tasks including documentation of any repair orders into Express Repair Link, following up on missed appointments, following up with customers after their visit to see how their experience went and schedule a subsequent appointment to drop off their vehicle for repair.- Responsible for providing customers with information about Service King and who we are, as well as detailing what their expectations should be when having their vehicle serviced by one of our locations.- Responsible for helping make the post-collision experience as seamless as possible for our customers to ensure we get them back on the road with their vehicle in pre-accident condition as efficiently and as safely as possible.

Inside Sales (3/13-9/13)- Responsible for new restaurant partner contract acquisition and maintenance.CS (7/12-3/13)- Answer incoming calls from customers to place orders, answer general questions, handle complaints, troubleshoot problems and provide restaurant partner information. - Knowledge of customer service principles and practices.

- Scheduled appointments for new and current patients; answered all incoming calls; patient check-in procedures including pulling charts and gathering most recent information; taking vitals and past medical history for M.D. before she sees patient.
- Called and faxed in prescription refill authorizations; filing; filled out laboratory requisitions as well as labeling tubes and gathering all supplies for M.D. to complete requested test; contacting laboratory for pick-up.
- Completed in-house urinalysis; basic office cleaning/organization; took copies of identification and insurance cards.

- Taking patient vitals and past medical history for M.D. before she sees patient.- Therapeutic exercise for all patients as part of their chiropractic treatment plan.  Responsible for choosing the specific exercises for each patient based on their injuries and time in treatment.  Focus on coordination, strength, and reduction of strain on specific muscles.- Utilizing J-Tech Medical Device to calculate cervical and lumbar range of motion for assessment of any restrictions.- If needed, answering phones, scheduling appointments, and assisting in mass mailings.- General office duties such as sanitation of exam rooms after each patient and general cleaning.

- Scheduling and dispatching technicians to current clients for federally required annual fire extinguisher inspections and semi-annual fire suppression system inspections, as well as fire suppression system repairs.- Serving as fire safety liaison for insurance companies requesting documentation and receipts for service of the insured parties.- Back-up customer service representative; scheduling kitchen fire safety surveys and estimates, as well as fulfilling internet and telephone orders for www.fireextinguisherschicago.com.- Executive assistant for President; completion of miscellaneous tasks such as utility/cell phone bill payment, creating mass documents, computer database updates, and sending out emails on behalf of the President.

- Received high volume of telephone calls; transferred leads to sales representatives, parts department, or servicedepartment; took handwritten messages for anyone unable to take their call.- Closed out all service work orders using computer; checked out customers via cash register or credit card machineto process cash, credit/debit, and check payments for sales payments, parts purchases, and service payments;documented all received payments with corresponding paperwork, receipts, checks, and collected cash.- Distributed/documenting usage of gas cards for parts delivery trucks and new vehicles;distributed/created/documented Illinois Temporary License Plates.- Filing, making follow up calls to service and warranty customers regarding their experience in the servicedepartment; documenting responses.- Responsible for keeping track of and distributing all keys for vehicles on the premises; responsible for orderingmiscellaneous dealer supplies such as deal bags and key tags.- Opened up cash register at beginning of shift, documented exact cash and change amounts using print-outcalculator; closing out the register at the end, submitting the collected receipts, checks, and cash to the corporateoffice; batching out credit machine at the end of shift.- Created cash/credit/check deal receipts for payments towards vehicle purchases using ADP w.e.b. Suite 2007 S;Responsible for contacting ADP regarding any technical difficulties with the ADP phone system or computersoftware, as well as documenting each call and case number.

- Maintained overall appearance of merchandise and sales floor in women's plus department, including fitting room.- Checked out customers using Macy's cash register software to process cash, credit/debit, and check payments.- Promoted Macy's Star Rewards Credit Card, as well as “Thanks for Sharing” savings program - Accepted cash, credit/debit, and check payments for all Macy's accounts via POS.

- Patient registration and pre-registration for outpatient procedures via computer data entry system (HMS).- Made calls to patients regarding upcoming appointments, co-payments, coinsurance percentages, deductibles, and outstanding hospital balances; collections of co-payments, coinsurance balances, deductibles, and outstanding balances in advanced via telephone payment; discounted consumers who made a payment.- Ran credit reports on all individuals with outstanding balances via Equifax; checked private insurance, Illinois Medicaid, and Medicare eligibility via Passport Health insurance coverage database.

- Payroll data entry and organization for trade employees such as custodians, engineers, groundsmen, painters, etc.- Filing time cards.- Checking salary time records to ensure accurate paycheck amounts are correct per pay period.

- Placed, received, routed a high volume of phone calls to agents/brokers.- Established showing appointments for agents via ShowingDesk.- Provided general information to callers/visitors, greeting/directing visitors. - Delivered/sent mail, photocopied, sent/received faxes.- Filing, data entry, various opening/closing (office) tasks.

- Greeted/signed members and guests into facility (via computer) - Provided members/guests with locker keys. - Answered/routed calls. - Inputted sales (cash/credit) into POS computer system. - Provided basic information to guests. - Closing tasks including sorting cash register, locking up locker rooms, pool, offices, and facilities.

- Established showing appointments for agents. - Answered/transferred a high volume of calls to agents/brokers.- Delivered agents' mail.- Added new listings into MLSNI and MAP (internet real estate database).- New listing/status change/closing paperwork, filing.