Elizabeth Robinson Email and Phone Number

Contract position processing dental insurance claims for California Medicaid. Processing dental claims to approve or deny payment of benefits for dental providers in California.

-Consulting in the areas of dental insurance, revenue cycle management, DSO growth and development, and provider enrollment and credentialing.

-Worked as a digital dentistry expert and consultant for company-wide initiatives. -Wrote and delivered educational content for training videos made to replace live training sessions. -Prepared and delivered several webinars on digital dentistry as well as presentations for national conferences.

Annotation of digital radiographs to assist in machine learning and AI identification of dental caries and periodontal conditions.

-Provided comprehensive dental care to my adult and pediatric patients including examination and diagnosis, restorative work, periodontal treatments, extractions, and orthodontic treatment. -Responsible for overseeing all hygienists, dental assistants, and administrative staff in daily operations of a dental office. -Oversee clinical quality assurance, patient satisfaction and outcomes within business operations. -Worked closely with office management to identify market opportunities, create structural and operational plans for company goals. Worked to implement and monitor KPIs in a collaborative environment. -Consistently increased production by 100% in first 2 months in a new office, increased production by 200% during longterm tenure in San Francisco and Denver offices. -Implemented strategic plans and training of dental assistants and staff to create efficient workflows within the office.  -Responsible for leadership in putting methods brought to us by dental consultants into action.

--Provided comprehensive dental care to my adult and pediatric patients with a focus on treating young professionals in the city of San Francisco. Dental treatments consisted mainly of examination and diagnosis, restorative work, periodontal treatments, extractions, and orthodontic treatment with Invisalign. -Ensured efficient workflows within the office and that dental assistants met KPIs on a daily basis. -Worked with dental colleagues to develop strategy for increasing patient satisfaction throughout all parts of the patient experience.

-Instructed students in the clinical settings to advise on treatment planning and delivery of dentistry to meet the current standard of care. -Provided approval of clinical work as students worked though clinical requirements.