• Specialized in EMDR therapy for CPTSD trauma and DID disorder, providing life transition support.• Managed a team of 25+ clinicians at Full Circle Therapy llc in Weston, Florida.• Developed innovative treatment plans to address abandonment issues and promote healing.

• Counseled individual for a variety of presenting problems in a domestic abuse setting • Co-facilitated and initiated children group, art group, and support based groups • Administered, scored, and presented assessments • Conducted client intake interviews, and completed corresponding formal biopsychosocial summary • Developed appropriate treatment plans and implemented collaboratively with clients

•Responsible for completion of all constituent data, gift entry and updates including new address, employment, membership, communication and demographic information in Banner Advancement.•Locate and correct data entry errors and report them to supervisors.•Research Constituent Records utilizing software such as Lexis Nexis

•Analyze customer accounts to determine whether it is considered delinquent•Place phones calls to customers to remind them of payments and account balance•Assist customers in finding a way to meet financial obligations without getting further behind

•Interface with customers to identify purchasing needs and direct them to appropriate department; recommend additional products or cost-effective alternatives to enhance service and satisfaction.•Maintain and organize store displays to enhance product visibility and expedite product location activities.•Provide training to new employees to uphold company policies and sustain customer satisfaction.