Area Lead
CurrentLead a team of Benefits Advisors on a government contract who provide VA benefits information and individual assistance to Servicemembers. Track and monitor field personnel, briefing support, travel, and schedules. Coordinate with installation personnel to arrange base access for Benefits Advisors. Conduct outreach to establish rapport with supported installations and other military transition stakeholders. Collect status reports, trip requests and administrative supports to keep program leadership informed. Also give guidance and support to three other regions. Anticipate any risks and issues to minimize impact. Ensure continual flow of communication to my team and to leadership to meet all project requirements and quality standards.