o Work with users and subject matter experts on current and prospective medical educational and administrative applications to understand required functionality and ideal workflows.o Perform analysis of business and user needs, documenting requirements and identify existing system logic difficulties as necessary.o Work with developers and stakeholders to develop wireframe prototypes that encapsulate required functionality along with user experience standards.o Perform preliminary user interface testing across multiple browsers/platforms/devices.o Lead the team in daily standup meetings, coordinating resources and priorities based on stakeholder, end user, and development team needs.o Plan, moderate, and document focus groups and remote or one-on-one usability sessions to obtain user preferences and feedback on current and planned functionality.o Coordinate, document, and communicate application updates/releases, including design and presentation of training sessions.o Provide ongoing support to end users and technical support groups, including group and individual training sessions.o Maintain in-depth knowledge and understanding of different research methodologies and data analysis techniques in regards to user experience and usability.o Maintain knowledge of accessibility issues surrounding delivery of content through the web.o Become familiar with UVA Health System, School of Medicine, and University of Virginia culture.

o Assist as liaison between the University, Cooperative Extension, City/County, and volunteers for the development and coordination of the Master Gardener program.o Work in collaboration with the statewide Master Gardener Program on policy, volunteer management, and program issues with a focus on local and statewide agriculture and natural resources initiatives; including the design and presentation of informative seminars to educate different audiences about the VCE and Master Gardener program and services.o Coordinate the recruitment of new volunteers for the Master Gardner program; including presenting recruitment seminars, marketing, managing interest contact lists, managing application paperwork workflow such as interviews and prospective student records.o Manage and coordinate the curriculum, lecturers, locations, rosters, and resources of the yearly Master Gardener Training Program; including design and lead course instruction.o Support volunteers producing and distributing public relations and information programs such as a monthly newsletter and web presence.o Represent established guidelines of the Virginia Cooperative Extension when assisting the volunteer association and public.o Ensure the maintenance of accurate and up-to-date program records as they relate to volunteer service and University human resource requirements.o Perform general administrative work as required, including but not limited to preparing correspondence, copying and filing documents, ordering supplies and materials, entering and retrieving computer data, sending and receiving faxes, answering the telephone, etc.

o Provided customer service for students, staff, and facultyo Provided Fitness Room orientation for individuals and groupso Managed scheduling of Fitness Room staffo Trained Fitness Room staffo Created marketing materials for Fitness Room and Student Activitieso Created and managed published materials for Student Activitieso Assisted students, staff, and faculty on Student Activities policies and procedures

o Manage all aspects of the planning, development, and implementation of projects, providing a single point of contact for clients.o Design and present training materials customized for each project’s applications and tailored to the client’s skill set.o Use the scope defined in project contracts to manage projects from original concept through final implementation.o Develop detailed work plans, schedules, resource plans, and status reports to ensure adherence to contracted budget, quality standards, review of project deliverables, and project tracking and analysis.o Manage and coordinate the integration of 3rd party applications and/or data sources.o Consult and coordinate with leadership, technical/analytical teams, and clients to develop recommendations and solutions throughout the project.o Lead the team in daily or weekly scrum meetings while coordinating resources with other project managers.

o Assist Account Executives in serving customer needso Assist Account Executives in making budgetso Manage ad copy and proofs with clients and design team via email, fax, in persono Manage client and publication deadlines on a weekly basiso Calculate daily ad space count for the weekly publicationo Finalize all ads with clients and design teamo Manage the weekly publication layout map: including changes, additions, updateso Maintain weekly error reportso Work closely with Art Director to manage final publication layout o Attend and assist in sales calls w/ Account Executives including finding leads and scheduling appointments for Account Executiveo Learn client’s business, customer, ad budgets to plan effect marketing plans.o Assist Advertising Director with special projects