Libby Seiffert Email & Phone Number

Minneapolis, Minnesota, United States

Saint Paul, Mn

• Manages 7+ million cases of beer through inventory planning and daily and weekly analysis. • Develops SKU forecasts based on historical sales and recent trends. This includes working with brand managers to develop short and long-term forecasting models.• Maintains supplier relationship and performance management.• Interacts with suppliers to manage a portfolio, including forecasting, placing purchase orders, and expediting of goods.• Reviews receiving reports, researches errors and effectively resolves product non-conformities and stock-outs in a timely manner with suppliers and internal personnel.• Interacts with operations team to manage inventory and load scheduling.• 2015 MillerCoors Top Forecaster for Great Lakes Region

White Bear Lake, Mn

• Researched and purchased parts necessary for day to day business operations• Develops supplier relationship management programs that focus on quality, productivity and innovation• Created programs to manage inventory• Prepared requests for quotes, bids, and proposals• Reviewed records of expenses and items purchased• Assisted in managing support staff and training of new employees in the customer service field

• Prepared customer data files for independent survey provider • Documented process flows for survey owners, design participants, pilot participants and alert contacts• Created, managed and downloaded surveys and survey results for analysis• Created reports for various market areas, managing distribution and follow-up activities• Conducted internal market research

* Responsible for providing servicing of 100-150 accounts daily to obtain liquor and wine orders.* Maintained regular contact with current and potential customers to relay pricing information, as well as liquor and wine specials.* Designed fact sheets and product materials for sales representatives use in marketing efforts.* Utilized internal programs to research and gather data to create sales reports for division evaluation (e.g., quota reports, specific brand sales, and sales contest results).* Responsible for all communication and correspondence with corporate accounts (e.g. Buca di Beppo, Outback, Olive Garden, Red Lobster, and Buffalo Wild Wings).* Successfully completed Beginning Wine education class offered through Johnson Brothers. * Helped grow Red Bull business by 80% over the course of one month through the use of telephone sales.* Assisted in coordination of trade events. (e.g. communication with event location sites and attendees, attended events to ensure event went smoothly) * Maintained comprehensive working knowledge of wine companies represented and their respective product lines.* Provided administrative and sales support for twenty sales representatives (including designing wine lists, processing samples and providing vacation coverage to maintain customer service).

* Handled incoming calls from customers and from sales representatives to place orders.* Maintained spreadsheet to track costs of creating menus, wine lists, signs, etc. and to calculate amount to be billed back to suppliers.* Gathered data to produce sales reports for Liquor Division (e.g., quota, specific brand sales, sales contest results).* Designed sell sheets, developed PowerPoint presentations, and created Excel spreadsheets to facilitate sales representatives’ presentations to customers.* Provided order-taking training for all new customer service representatives.

Publisher of law books, websites, and magazines; customers are primarily in the field of law (judges, lawyers, paralegals, etc.); 4,000+ employees.* Produced sales leads for 25 field sales representatives throughout the U.S.* Responded to incoming calls requesting appointments – covered most states.* Managed and organized schedules and calendars for 25 field sales representatives; also provided general administrative support.

Leading provider of property casualty insurance and surety products and of risk management services to a wide variety of businesses, organizations, and individuals primarily through U.S. independent insurance agents and brokers; $25.1 billion in revenues and total assets of $113.8 billion; headquartered in; * Trained all new claim support associates to process all levels of claims: fast-track, short term, and long term.* Prepared all written correspondence for 15 claims adjustors in St. Paul.* Reported to the State of Nebraska all medical and indemnity claims received via Internet. * Performed administrative duties, including filing, word processing, creating spreadsheets; directed claimant phone calls to appropriate adjustor.* Participated in effort to reorganize file room in Workers’ Compensation Department; instrumental in developing new filing system.

Trained new servers and bartenders in work methods, protocol, customer service, and procedures.* Responsible for managing bar inventory; * Interacted with customers to ensure a pleasant dining experience for them.* Helped document and distribute internal award system items (“Applebucks”).