Elizabeth Sen Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Toronto, Canada Area

Managing guest arrivals, including processing payments, noting request, and issuing room keys. Responded to telephone, text messages, or in-person request for information about point of interests, restaurants, and entertainment in a timely manner. Collaborate with maintenance, housekeeping, room service, the main restaurant, and security to resolve request and issues efficiently. Oversaw customer service issues and handle complaints or reported to management. Completed shift reports each shift, check-ins and check-outs, and any other information/task requested by management.

Toronto, Ontario, Canada

I work schedule was set for 8 hours/days, 5 days a week (4 Weeks). Within the range we had we were able to accomplished many things. First we went about re-branding her whole website. From colors, titles, fonts, and pictures. From there we went on each section of her website and went through every page and completely re-designed everything. From there we also went about re-branding her whole social media making sure everything has the same feeling and look so they know what brand they are on. Moving on we went to email subscriptions that her clients would receive and even newsletters. To finish everything up, I worked on SEO by optimizing every image or text to get as much attractions from clients. From different types search engines or even social media. Her website is https://www.ebbandflow.ca/.

Toronto, Canada Area

Worked from eight different hotels in the Toronto, Downtown. The job was a very fast-paced environment and helped direct guests. Sold company's tours and sold city attractions to guest. Called for transportations: Taxi or Car Rentals (Thrifty and Quality Car Rentals). Make reservations at restaurants for guest. Provided guest with city maps and directing them to their destinations.