Elizabeth Kirkland work email
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Elizabeth Kirkland personal email
As a Senior Copywriter, I apply my writing skills to produce engaging and effective content that supports the growth and success of the platform and its community of sellers. I have more than 10 years of experience in copywriting, with a focus on online marketplace platforms for the past 7 years.I am also passionate about learning and development, and I have obtained multiple certifications from LinkedIn to enhance my knowledge and skills in this field. In past roles at Etsy, Tempest, and Samsung, I partnered with various teams to design and deliver training programs that foster a culture of learning, innovation, and collaboration.
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Senior CopywriterWorld Wide Technology Jan 2024 - Nov 2024Greater St. Louis -
Senior CopywriterEtsy Mar 2023 - Oct 2023United States -
Senior CopywriterPatreon Dec 2022 - Jul 2023Remote -
Senior CopywriterEtsy Sep 2021 - Jul 2022United States
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Learning And Development ManagerTempest, Inc. Apr 2020 - May 2021New York, New York, United StatesIn this role, I maintained close relationships with leadership and management across the organization, conducted regular needs assessments, and analyzed employee engagement & performance data to identify training priorities on each team as well as across the organization. I’d create and deliver these trainings myself or act as an internal consultant, collaborating with and coaching subject matter experts through their own training creation and delivery process. I also worked with third-party vendors such as CultureAmp and LifeLabs to identify learning solutions outside the organization. -
Instructional DesignerTempest, Inc. May 2019 - Apr 2020Greater New York City AreaI partnered with leadership, Member Experience, and Product teams to audit existing curriculum and develop new curriculum geared toward members in recovery from Alcohol Use Disorder, including creating workbook content, resource center articles, daily affirmations, e-learning modules, and more.
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Learning And Development Facilitator (Contract)Samsung Electronics America Jul 2017 - Nov 2018Ridgefield Park, NjI facilitated Samsung's internal management training program, Franklin Covey curriculum, white glove training sessions for senior leadership, and other professional development programs for North American employees. In addition to facilitating these programs, I handled much of my own administrative tasks, like developing course schedules, tracking participation, managing operational logistics, and analyzing knowledge measurement data.
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Training And Development ManagerEtsy Apr 2015 - May 2017Brooklyn, NyIn this role, I maintained close relationships with leadership and management across the organization, conducted regular needs assessments, and analyzed employee engagement & performance data to identify training priorities on each team as well as across the organization. I’d create and deliver these trainings myself or act as an internal consultant, collaborating with and coaching subject matter experts through their own training creation and delivery process. I also worked with third-party vendors such as CultureAmp and LifeLabs to identify learning solutions outside the organization.
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Quality Assurance And Training SpecialistEtsy Mar 2013 - Apr 2015I developed and delivered new hire training and continuing education training on marketplace policies, member dispute guidelines, and internal procedures to 20 team members. I also collaborated with Trust & Safety team managers and other QA team members to determine performance criteria and accompanying rubric, then used this information to conduct quality checks and recommend improvement areas.
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Marketplace Integrity SpecialistEtsy Nov 2010 - Feb 2013I detected fraud trends, established relationships between policy-violating accounts, and investigated questionable shops to ensure they met the company’s marketplace criteria. I also educated customers about our policies, remediated or terminated accounts as needed, and investigated and responded to appeals from closed accounts.
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Office Manager21C Media Group, Inc. Jan 2010 - Aug 2010I executed day-to-day office administrative duties at a classical music public relations firm, including but not limited to receiving clients, directing phone calls, processing mail, and purchasing office supplies. I also handled accounts payable and receivable and mentored candidates in the quarterly internship program. -
SpecialistApple Sep 2009 - Dec 2009Greater New York City AreaI assisted retail customers in selecting and purchasing Apple goods and services. I educated myself about new product features and known bugs and issues, and as a member of the visual merchandising team, I helped maintain visual standards within the store, set up new demo products, and ran routine maintenance on machines during off hours. -
Reporter, River Valley And Ozarks EditionArkansas Democrat-Gazette Dec 2008 - Jul 2009Little Rock, Arkansas AreaI reported and wrote four to six news stories and features each week for regional edition of Arkansas’ largest newspaper. -
Staff Writer, Arkansas LifeArkansas Democrat-Gazette Jul 2008 - Nov 2008Little Rock, ArkansasI was the first staff writer for the launch of a monthly statewide lifestyle magazine. In this role, I reported and wrote six to eight feature stories each month, conducted in-person and phone interviews across the state, researched and brainstormed ideas for future issues at monthly budget meetings, and assisted in collecting resources for and arranging art direction.
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Staff Writer, Sync WeeklyArkansas Democrat-Gazette May 2007 - Jun 2008Little Rock, ArkansasI was one of two original staff writers for the launch of a weekly alternative publication for five counties. I reported and wrote two to four stories each week, conducted in-person and phone interviews, and attended and contributed to weekly budget meetings.
Elizabeth Kirkland Skills
Elizabeth Kirkland Education Details
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Journalism
Frequently Asked Questions about Elizabeth Kirkland
What is Elizabeth Kirkland's role at the current company?
Elizabeth Kirkland's current role is Senior Copywriter | Formerly Etsy & Patreon.
What is Elizabeth Kirkland's email address?
Elizabeth Kirkland's email address is el****@****hnology
What schools did Elizabeth Kirkland attend?
Elizabeth Kirkland attended University Of Missouri-Columbia.
What are some of Elizabeth Kirkland's interests?
Elizabeth Kirkland has interest in Children, Civil Rights And Social Action, Human Rights, Animal Welfare, Arts And Culture.
What skills is Elizabeth Kirkland known for?
Elizabeth Kirkland has skills like Quality Assurance, Employee Training, Customer Service, Creative Nonfiction Writing, Technical Writing, Policy, Appeals, Program Management, Management, Public Speaking, Training Facilitation, Leadership.
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