Led a team of 3 project managers, two media & analytics specialists, and a production and motion graphics lead.Developed and implemented a new agency website scoping and build process, improving budget and scope management.Spearheaded process development, documentation, and automation across company software (Asana, Google Drive, Box, Slack, Zapier), automating 20+ administrative processes in 2023.Standardized project management software use across creative and project management teams, achieving 100% compliance.Created a resource management system to track creative team tasks, eliminating overbooking and optimizing team utilization.Act as a client-facing lead for web-related projects, handling requirements gathering, planning, and communicationsServe as internal “hub” for cross-agency communication and organization

Independent consultant assisting on multiple operations & systems projects including:~Data cleaning, analysis of multiple 3rd party, marketing data sources~Documenting B2B software set-up processes & training internal users ~Learning Shopkeep POS software, documenting processes & training end users. ~Assist in developing innovative retail selling model.~Gather & clean complex digital marketing data from various platforms (Facebook, Twitter, LinkedIn, Lookbook, Google Analytics) ~Create comprehensive power point presentation demonstrating effectiveness of digital marketing campaign

Develop & implement all business processes for growing start-up shoe company. Integrate software solutions, implement & manage new ERP system, integrate & manage EDI functions, analyze sales, establish growth plan, forecast financials, manage team, motivate & mentor staff, report/measure against goals, improve supply chain efficiency, negotiate freight terms.

~Drove entire product development process from concept to delivery for all headwear and knitwear produced by WCN. ~Interfaced with cross functional teams including artists, customer service reps, retail buyers, overseas factories, major licensees, sales rep teams, key executives.~Maintained production and development calendars and timelines.~Presented lines to key stakeholders throughout development process. ~Analyzed sales data throughout season to determine need for back up sales and/or markdowns. ~Analyzed seasonal data to inform new season development process.

~Managed complete product development & production for licensed sports headwear.~Responsible for project management of all pop culture initiatives, most notably $3.5 million in Cars 2 corrugated displays shipped via 3PL to 2500+ grocery stores nation-wide. Selected products. Arranged logistics. Negotiated prices. Tracked budgets. Communicated packing requirements. Supervised placement of product on display for best fit and look. ~Sourced & purchased merchandising fixtures and displays for a variety of product types. Displays ranged from high-end permanent fixtures to disposable corrugate pop up displays. ~Managed in house marketing process: Received project requests. Assigned projects. Maintained project calendar. Reported on deadlines. Compiled diverse project pieces for delivery to designers. Facilitated proofing process. Distributed final materials internally & externally. ~Supervised: Sales & Marketing Coordinator, Database & Item Code Manager, and Product Development & Merchandising Assistant.

~ Collaborated with key department leaders to improve internal software system to increase efficiency & reduce errors. ~ Wrote software modification requests and communicated with third party software engineers to refine, test & implement software changes. ~ Encouraged coworkers to adopt new business processes to maximize benefit of software program. Trained users on software as functionality changed. ~ Wrote SQL scripts for customized excel reporting based on employee needs. ~ Served as troubleshooter for all ERP software problems

~Managed team of 3 to support largest and most complicated customers. ~Responsible for management of all sales orders received in house. 50,000 sales orders; $40M - $60M annually. ~Developed internal processes for new position to service new, large, corporate customers. ~Implemented internal procedures & tracking tools to comply with customer requirements.~Managed incoming purchase orders for over twenty grocery, drug, and chain store accounts. ~Proactively identified, responded to, and resolved customer issues.~Selected to collaborate with IT consultant on 2 year project to upgrade WCN’s accounting and inventory management software. New ERP system replaced 2 legacy systems and resulted in 95% reduction of inventory errors. ~Coordinated purchasing of licensed headwear for all professional sports playoff scenarios. ~ Oversaw shipping and logistical operations of local markets during NFL, MLB, NBA and NHL championship series.