Elizabeth Thomas Email & Phone Number

Boston, MA, US

Initial dedicated hire for the Mass Fintech Hub responsible for overseeing partnership development, programming, marketing, and operations. Join our community on LinkedIn & at https://massfintechhub.com/contact-us/

Boston, MA, US

• Initial hire for new program responsible for partnership development, programming, marketing, and operations. Hired, trained, and mentored a high-performing team to support delivery.
• Led strategic conversations with partners, increasing committed partners from 25 to 55+.
• Led a collaborative of 40+ executives on four teams to the successful delivery of 13+ programs annually, serving over 1,000 participants per year.
• Led multiple teams in the delivery of Boston Fintech Week 2022-2024, including on-site registration process & team, 30+ volunteers, and Mass Fintech Hub branded events.
• Developed and executed marketing & communication strategies supported by an external PR team that expanded program visibility, leading to a 300% increase across multiple social channels.
• Developed GTM & operational processes, including a streamlined pricing model and new partnership offerings to enhance customer experience and drive revenue growth in new segments.

Sydney, New South Wales, AU

• Initial hire for Boston office expansion and lead officer in New England for U.S.-Australia cross-border investments, supporting junior trade associates and mentoring one to an Investment Director role.
• Partnered with key internal and external stakeholders to support 18 high-value client investments, working closely with clients across the entire lifecycle to develop and implement solutions that delivered on customer.
• Developed GTM plans for multiple verticals, including fintech, promoting the open banking regime as a competitive advantage.
• Successfully identified and created new partnerships, including a Bioresearch marketplace, leading to a $1.6M increase in exports in the first year.
• Served as the Business Process Expert for the Americas team, driving initiatives that enhanced operational efficiency and alignment with organizational goals.

Sydney, New South Wales, AU

London, GB

• Built a pipeline and provided customer-focused solutions that led to 12 companies building or expanding UK business operations.
• Led a business development mission to London for 8 U.S.-based fintech companies, coordinating cross-functional teams and driving growth and new opportunities.
• Recruited and mentored two interns per semester, with two successfully promoted to full-time Associate roles, showcasing leadership in talent development and team building.

Lexington, MA, US

• Managed 80+ corporate accounts, overseeing $3M in subscriptions and consulting services, providing training and support, and ensuring customer satisfaction and long-term retention.
• Consistently exceeded performance goals, achieving 109% and 117% of annual quotas, and recognized for excellence in driving customer success and revenue growth.
• Developed and optimized a new consulting service delivery process, leading to a 40% increase in spending from a key client and improving overall service efficiency

Msc, International Economic Development

Ba, Spanish Literature, International Business, Globalization Studies

Spanish Language, International Relations, Latin American Studies