Elizabeth Tsinidis Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Key responsibilities:- • Manage the national ‘top tier’ ITS vendor portfolio across all TU Australia assets (roadside technology and tunnel management services and equipment). Synthesize, evaluate and manage vendor performance across operations, projects and strategic initiatives (contracted services, commercial and financial indicators). Develop and negotiate contracts (MSAs & SOWs), manage performance and capability uplift.

Melbourne, Australia

Key responsibilities:-• Support the IT, corporate and market development teams to assess and propose technology solutions for both market driven RFx / new business bids and internally-driven asset refresh / upgrade proposals (encompassing roadside technology, tunnel management systems, traffic control rooms, tolling, customer management and back office services) • Engage with a wide-range of technology vendors, ITS engineers, domain architects, customer operations teams and legal advisors to articulate technology options. Develop proposals with full asset life cycle costings, resource (TU and partners) and project delivery requirements.

IT Program Manager for the Linfox SAP Transport Management System (LTMS).Define, manage and deliver the LTMS program across Australia. Key responsibilities:- • Facilitate and guide technology roadmap development to deliver the (multiple) Transport Management technology components across a complex systems ecosystem (ie SAP TM, EM, ECC, SCM, HANA, vehicle tracking, in-field mobility devices, customer portal) • Establish and manage the enterprise wide TM Governance Forum (Aus, NZ, Asia) with Linfox business leaders. Provide strategic direction and prioritise solution development. • Partner with internal business and technology stakeholders to define and deliver the overall LTMS programme of work (systems and business processes) for Linfox customers including: project definition and launch, strategy adherence, budget development, co-funding models, and project delivery oversight (scope, time, cost). • Mentor and guide Project Managers to deliver their projects in adherence with the Linfox PRINCE2 methodology.

Melbourne, Australia

Manage the Tier 1 technology vendor and service provider performance across the professional services portfolio on behalf of key business segment and IT programmes. Develop and implement strategies for : effective and efficient delivery of contracted services, structured governance.

Melbourne, Australia

Focus on developing Nab capability to manage multiple IT outsourced agreements and providers conjointly. Developed tools and processes for multi partner annual technology planning, performance analysis.

Melbourne, Australia

Developed and delivered- Outsourced technology partner governance programme - Contract deliverables tracking and management programme

Melbourne, Australia

Responsible for the Cross Functional portfolio (30 service lines) of the outsourced infrastructure support contract across the NAB enterprise for BAU and transformation readiness, including:-- Partner governance and relationship management- Service delivery management- Commercial management- Issue and risk management

Responsible for operational performance of the IT function including infrastructure, applications, budget management, vendor management, outsourced services and people leadership.Led an IT Review and Roadmap and a 3 year ICT Strategy. Initiated an infrastructure refresh programme. Reported to the GM Business Services.

Supervised multiple GM and C level executives to complete their organisation based Executive MBA Research Project. Project scope included strategic change proposal, literature review, research design, findings analysis, recommendation, risk mitigation, investment proposal and change management plan. All students successfully received pass grade.

Melbourne, Australia

As a consultant, led an IT systems review for a higher education services client. Review included technology platform risk assessment, service provider capability, systems replacement recommendation and investment proposal.

Melbourne, Australia

As a consultant, overall accountability for the function and service provider delivery under the outsourced IT services contract portfolio comprising infrastructure support, applications development and testing. Annual contact value $60mill.

Melbourne, Australia

As a consultant, developed and implemented the IT Partner Operating Model and governance structure for the key IT outsourced service providers based on contract value and strategic alignment. Multi level strategic, commercial and operational / contract delivery forums with terms of reference, roles and responsibilities, tools and processes. Reported jointly to the CTO and GM Strategic Sourcing.

Melbourne, Australia

As a consultant developed the Internet Banking Solution Centre delivery model and governance structure: a joint venture incorporating ANZ and 3rd party vendor resources and capabilities to deliver end-to-end Internet Banking applications development, testing and support. Reported to the HO Internet Banking.

Melbourne, Australia

As a consultant- negotiated contract terms, service levels and pricing for 3rd party commercial services including sales outlets, credit card processing and traffic infringement- liaised with IT system delivery sub-contractors for the technical definition, delivery and testing of the 3rd party services

Melbourne, Australia

Developed and delivered the IT and business strategies and projects for the Pharmaceuticals business divestment. Reported to the CIO and Exec Steering Committee. - Delivered the payroll outsource project - Designed organisational structures, processes and service agreements for HR, Finance and IT

Melbourne, Australia

Developed and delivered the group wide IT and business strategies and projects for the Hospitals business divestment. Reported to CIO and Exec Steering Committee.- Established Shared Services function for Finance and Payroll (SAP HR, PY, FI/CO)- Delivered the outsourced SAP Technology Services with new 3rd party provider (hybrid on and off shore)

Melbourne, Australia

Delivered the "GP Services Ordering Portal" project- Project budget $4 mill, project team 30+, 3 vendors- Developed and delivered all business and technology components across 4 business divisions

Melbourne, Australia

Responsible for generation and delivery of client consulting assignments and product development- Developed an on-line services ordering proposal for a Health Services client- Analysis and recommendations report for client with multi ERP implementations

Melbourne, Australia

Responsible for development of IT Strategy and delivery of the Projects Portfolio. Reported to the CIO.- Established the IT Operations function (applications, data migration, business processes,Telstra Shared Services and 3rd party support services) for business go-live (divestment from Telstra), total 10 project streams - Produced the IT strategy, RFP and business case for core systems replacement for Initial Public Offering (IPO)

Mba, Master Of Business Management

Grad Dip It, Information Technology (Post Graduate)