Served as a subject-matter expert for master data requests, resolving data errors in key areas such as Bill of Materials (BOMs), Routings, and the Material Master ensuring accurate product data to support business operations.Collaborated with Document Control team and change originators to resolve ECR-related data discrepancies, ensuring seamless product releases and compliance with regulatory standards.Partnered with the Global Service Supply Chain Manager to eliminate an intermediary in the ECR process, streamlining service material releases and improving workflow efficiency and demand planning.Resolved load file errors and applied mass changes across multiple product lines, facilitating a new site manufacturing transfer and optimizing the material requisition process to minimize future shortages.Corrected critical product data through mass changes within the MRP view, enhancing material replication in the Supply Chain Management system and improving material forecasting driving supply chain efficiency and reducing forecasting errors.Created training materials for new staff members on data systems and processes, resulting in improved onboarding efficiency and consistent knowledge transfer across the team.Partnered with the Senior Finance Analyst to resolve material costing errors within the SAP Master Data, meeting annual costing activity deadlines by analyzing and identifying data inaccuracies.

Facilitated on-time launch of 3 NPIs by simultaneously expediting ECR tasks and collaborating with cross-functional teams, improving project timeline adherence through proactive communication with project managers and stakeholders.Advised cross-functional teams on SAP system functionality and engineering change management workflows, driving departmental alignment and process efficiency.Collaborated with functional data owners to analyze and implement data changes for 11 priority rules using Syniti, resolving inconsistencies and improving data accuracy while ensuring data governance.Created and delivered ad hoc reports using SAP MDM Reporting, providing data insights to business users, including identifying material status discrepancies and resolving data errors to drive operational goals.Documented and managed 85% of department processes on SharePoint, ensuring comprehensive record-keeping, enhancing knowledge sharing, and improving team efficiency and consistency.Performed Functional Unit testing for new or updated Innowera scripts for mass changes, ensuring successful script runs by documenting and validating test steps.

Managed and processed ECR submissions, collecting critical data and coordinating Engineering Change Notifications (ECNs) to ensure on-time product releases, changes, and discontinuations, supporting business continuity and product lifecycle management.Created and maintained essential data for local and regional plants, including part number creation, BOM and routing shell setup, and Stock Transfer Orders, ensuring smooth daily operations and supporting production efficiency.

Collaborated with CLM Business Analyst and Paralegal to map confidential documents from Documentum to CLM for data migration.Performed end-to-end testing for new configurations after CRM 2016 upgrade and updated test scripts accordingly for business user testing.Assisted in CRM data clean-up effort by creating queries in CRM, exporting to Excel, validating and deactivating records based on a certain criterion.Managed uPerform development site including updating templates, updating existing simulations, and making simulations available in the Production environment.

Worked with IP Administrator to develop uPerform simulations and job aids for new legal online forms.Consolidated a backlog of legal files, and worked with attorneys to analyze contents and initiated next plan of action in closing files.Documented EPRI material royalty amounts, scanned and uploaded invoices into CLM to ensure accurate record keeping and reporting.Investigated and documented content of archived patent files, and determined next steps in accordance to EPRI’s Record Retention Policy.Utilized CLM to document outbound and inbound copyright releases, speaker permission forms, and non-standard agreements.Acted as liaison between EPRI and outside entities to obtain the required approvals for inbound and outbound copyright releases.Participated in the 5-Year Product Review project to identify EPRI products and research materials to be published free of charge to the public.Investigated online marketplaces to identify copyright infringement of EPRI materials and report to the IP.

Independently evaluated existing technical documentation, updating as appropriate to ensure accuracy and accessibility.Developed a broad understanding of training needs within the SAP Project Management module to revise technically focused training materials for a multi-faceted audience. Partnered with EPRI Project Managers to contribute to the revision and publishing of SAP-based training resources including SharePoint training sites, uPerform simulations, job aids, and presentations.