Front Office

Scheduled appointments for my clients and other tax professionals to assist with yearly tax processingWork closely with Hispanic clients with tax processing and IRS letter resolutionInterpreter for other tax professionals with Spanish translationComply with Code of Ethics, Confidentiality By-Laws

Interface directly with purchasing materials teamWork with external and internal customers on process and proceduresResponsible for all material activities for new and sustaining projectsInterface with purchasing department to identify priorities of purchase orders, contracts and other agreementsNegotiated and issued purchase orders for sustaining and new custom design componentsCoordinates disposition of excess material and facilitate sale and disposal of unusable material

Interface directly with departments such as purchasing, project engineers and customersWork with internal and external customer on process and procedures Responsible for all material activities for both new and sustaining projects Negotiated and issued purchase orders for sustaining, consignment and new custom designs

Technical Support for TV on cell phone Troubleshoot connection issues with TV utilizing call center proceduresCarriers, Sprint, ATT, Alltel, US wireless, Verizon and othersHandled incoming technical support calls for Hispanic customers

Off-site material program manager at external customer location/OregonInterface directly with customer materials teamWork with internal and external customers on process and procedures Interface with customer project engineers on component design changes Weekly MPS review of customer forecast changesCoordinated both NPI and sustaining material purchasingInterface with purchasing department on purchase order agreements, negotiations with pricing and contracts Manage on time delivery and quality expectationsResolved accounting invoice issues both suppliers and customers