Liz Heller Email & Phone Number

King Of Prussia, Pennsylvania, United States

• Train Sales and Sales Adjacent contributors on products, professional evolution, and best-practices• Work directly with Product Management, Marketing, and Sales Leadership to create training materials targeted at seller success. • Worked on the core team to deploy the just-in-time learning tool integrated into the Salesforce workflow, Spekit. • Lead content development and streamlined resources in the internal resource repository of SharePoint and cross-over management in Spekit. • Worked on a core team to launch an optimized sales process, providing the sales organization with a focused and consistent approach to selling.• Represent Sales Enablement in several Cross Functional Teams for the pre-launch preparations and development of new solutions. • Facilitate the Sales Mentorship Program, alongside an invaluable team, to provide the sales organization the opportunity to be paired with a mentor or mentee to deepen the professional experience and boost relationships outside immediate teams. • Spear-headed a professional and personal development-focused engagement program for the Summer interns starting in 2022, and have continued the program each summer since. Represent the GenNow Business Resource Group on the governance council, and assist with programs and events focused on early career professionals and allyship.

King Of Prussia, Pennsylvania, United States

• Responsible for administration, design, creation, and maintenance of internal SharePoint resource center. Transform an outdated resource database into a freshly re-designed and current hub for Sales use and performance resources.• Work directly for the Sales Enablement Leader within Sales Enablement as well as with Subject Matter Experts (SMEs).• Develop digital content for the sales organization.• Assist with ensuring that all e-learning, classroom, field, and other training materials are current; supports the collection of both eLearning and relevant training materials to ensure that key products, features, and sales tools are adequately represented to help sales be more successful.• Provide resources serving as regular updates to key stakeholders.• Collaborate with Sales Enablement, Sales Leadership, Sales, Marketing, Product Management and other relevant internal partners to create and showcase the skills, tools, products, and features/functionality represented in all materials.• Collaborate on Sales Methodology research and implementation within the Sales Enablement Team• Closely co-lead Product Education initiatives, including eLearning pathing, resource development, repository extraction, and analytics.• Launched Leading an internal program for interns on professional and personal skill development

King Of Prussia, Pennsylvania, United States

• Prepared and conducted quantitative surveys from field sales on performance of existing sales support software tools• Prepared results analysis and Power Point presentation for Sales Leaders• Created New Hire Onboarding materials, including New Hire Information book, which included all relevant resources for new Sales hires. • Assisted in maintaining the Sales operations Salesforce request queue – gaining an understanding for how we support the field and respond to correct current issues raised

Philadelphia, Pennsylvania, United States

• Amassed 15K+ Users Following and 2K+ Sales over 3y• The Top Seller Program is an invite-only Depop program for the top 3% of sellers on the platform• Built a shop over a three year period to a top performing small business on the Depop resale platform• Source 100+ clothing and accessory items per month for resale• Curate a thematic and inclusive style set including modern, vintage, new with tags, and preloved items to fit any buyer’s best self• Provide exceptional and responsive customer service• 5-star customer rating average (5/5)

Remote

• Source trend-right fashion to resell • Create product listing content including photography, modeling, and item description copy • Price products competitively and profitably• Share listings via social media • Provide responsive customer service• Ship sales same day • Generate sales daily, 800+ sales total• Increased shop stats by 200% after year 1, 350% after year 2• 5-star rating

King Of Prussia, Pa

• Merchandised denim department• Managed floor set inventory• Analyzed department sales numbers• Organized department back-of-house• Lead by example for other sales associates• Provided customer service and style advice• Handled customer register transactions• Managed Pack + Ship online orders

King Of Prussia, Pa

• Provided customer service and style advice• Managed fitting room operations• Organized floor set standards

West Chester, Pennsylvania, United States

• Managed and Maintained parts store website• Assisted all departments in a wide range of office tasks• Connected directly with consumers via chat, email, and phone• Created and managed employee directory• Supported corporate website initiatives• Coordinated recruitment efforts• Processed customer orders and warranties

Exton, Pa

• Created content and managed social media platforms using Canva and Hootsuite – Instagram, Facebook (business and community pages), LinkedIn, Twitter, YouTube• Promoted new listings, coming soon listings, community events, and giveaways• Managed and analyzed insights for social activity• Created targeted email campaigns using MailChimp• Wrote and scheduled three articles per biweekly e-newsletter• Wrote three weekly blog posts and scheduled using AgentFire• Created listing detail pages on the website using AgentFire• Created, edited, and posted promotional videos using iMovie and Animoto• Created and implemented a social media engagement growth plan