Eliza Leigh Serna Jd, Llm is a Operations and Marketing Director at Tofer & Associates. She possess expertise in training, human resources, customer satisfaction, customer service, recruiting and 28 more skills. She is proficient in Filipino and English. Colleagues describe her as "Liz and I have been working at Tofer since 2012. It was my first office job and Liz was the one who helped me learn basic MS Office and admin work. She trained and taught me how to request medical records and bills and also helped me in providing good reports for the attorneys. She is patient, hard working and always willing to lend a helping hand." and "Iel, as we know her in the industry, is a very talented and bright individual. We met in a company that just started in the Philippines and got jobs as entry level agents. After training, she was promoted to mentor new batches of agents and within months, was again promoted to a full time trainer for the account. We stayed in that company for a while and I was able to see her grow and develop into a better leader as time passed by. She is not only good at what she does but she is also kind and brings positive energy wherever she works. "