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Elizabeth Ann Baker is a Web Content Manager at Naviga Global at Naviga Global. She possess expertise in editing, sdlc, business analysis, management, agile methodologies and 9 more skills. Colleagues describe her as "Ann is one of those rare gems in the workplace. She is a thoughtful, kind individual who always finds the time in a busy schedule to do something nice for her coworkers. And she's great at her job. Ann and I hit it off immediately, both personally and professionally. Our greatest feedback from a show was by a reader who thought our work was spectacular, easy to read, and well-illustrated. We make a great team, and I'm sad to see her go. But I know she'll make a great addition to another editing team." and "Ann is an excellent editor and she is also a joy to work with. Her focus, expertise, and work ethic are exceptional. She goes well beyond the extra mile in pursuit of high quality results. Her attitude is unfailingly positive, and her enthusiasm is infectious. I recommend her unreservedly."
Naviga Global
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Web Content ManagerNaviga Global Jan 2019 - PresentBurlington, Ma
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Web Content ManagerAcquire Media - A Newscycle Solutions Company Aug 2014 - Apr 2019Burlington, MaEvolve and manage collections of news, business, industry, government, and special interest Web content available to customers of Naviga NewsEdge and other information products. Work with developers, Customer Service, and others to deliver rapid solutions for customer needs. Analyze metadata, maintain editorial and workflow tools, and develop requirements for continuous improvements.
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Sales Associate, Medicare InsuranceE-Health Insurance Jun 2013 - Dec 2013Westford, MaTo expand my domain experience to the insurance industry, call centers, and telesales, obtained licenses for life insurance in Massachusetts and health insurance in 45 states and certified with 14 major Medicare insurance providers. Training included AHIP plus extensive HIPAA and PHI knowledge, and sales techniques. Via a call center, assisted hundreds of elderly and disabled clients to assess their needs, analyzing drug, provider, and other factors to quickly determine each client's optimal Medicare insurance plan available in his or her area. Close rate per call was higher than average for new salesperson.
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Information Developer & Business AnalystAlliance Global Services Dec 2010 - Feb 2013Business analysis for projects involving development of authoring, editorial, and workflow tools integrated with enrichment tools and processes: analyzed content, diagrammed workflows, documented processes, developed use cases and requirements, conducted reviews, developed and conducted user tests, wrote user guides, and more. Also participated in redaction tool evaluation and developed content for pilots. Worked with waterfall, Agile, and hybrid SDLCs; enjoyed working closely with off-shore development teams; and thrived in fast-paced environments where unambiguous, crisp communication, and timely delivery is crucial. -
Independent ContractorSelf-Employed Jan 2009 - Jan 2011Freelance business analyst and technical editor; event planner, 2010 Census taker.
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Managing EditorWellesley Information Services Jun 2001 - Dec 2009Managed the acquisitions, developmental editing, and production for a technical journal. -
Research AnalystNorthern Light Sep 1999 - Jun 2001Composed repeatable searches, integrated content, and packaged information for enterprises requiring constant updates on specific topics. The search results and content were provided by Northern Light's proprietary search engine and included public and private databases. -
Librarian, Then Business Systems AnalystDigital Equipment Corporation 1981 - 1999Librarian for the semiconductor plant in Hudson for 6 years; then Analyst for business processes across supply chain in support of automated configuration systems used from engineering and manufacturing through marketing and sales worldwide. Also worked on introduction of SAP systems into the supply chain.
Elizabeth Ann Baker Skills
Frequently Asked Questions about Elizabeth Ann Baker
What company does Elizabeth Ann Baker work for?
Elizabeth Ann Baker works for Naviga Global
What is Elizabeth Ann Baker's role at the current company?
Elizabeth Ann Baker's current role is Web Content Manager at Naviga Global.
What is Elizabeth Ann Baker's email address?
Elizabeth Ann Baker's email address is eb****@****dia.com
What is Elizabeth Ann Baker's direct phone number?
Elizabeth Ann Baker's direct phone number is +197342*****
What skills is Elizabeth Ann Baker known for?
Elizabeth Ann Baker has skills like Editing, Sdlc, Business Analysis, Management, Agile Methodologies, Databases, Sap, Testing, Content Development, Content Management, Editorial, Neuro Linguistic Programming.
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