Chemical and raw material products sale representative Specializing in supplying to Food, Dairy, Bakery, Pharmaceutical ,Nutraceutical ,Animal Feed ,Personal Care, Industrial and Agricultural IndustriesAs a Product Sales Representative at CMT Chemicals, I manage customer relationships and drive sales growth through strategic account management. I schedule weekly meetings with customers, averaging 10 to 20 visits per week, to understand their needs. Weekly sales meetings with the Managing Director involve reporting on customer feedback and negotiating contracts with prospective clients. I prioritize customer satisfaction and consistently achieve sales targets. Collaboration with internal sales ensures timely deliveries, and I actively target new customers for business growth. Additionally, I provide updated price lists to existing customers monthly.

As a Sales Coordinator at Tate & Lyle, I am responsible for facilitating the seamless processing of client orders, ensuring timely confirmation of delivery dates, quantities, and prices to clients. Additionally, I provide proactive communication to both management and customers regarding potential supply shortages, demonstrating a commitment to excellent customer service. My role involves generating and qualifying leads through cold calling and nurturing relationships with existing customers. Meeting monthly and quarterly sales goals is paramount, requiring diligent tracking and follow-up on leads. I meticulously create and update activity reports, as well as generate invoices, credit notes, export proforma invoices, and packing lists to maintain accurate documentation. Furthermore, I compile sales reports for month-end analysis and resolution of invoice queries. Conducting weekly and monthly ATP reporting and consolidations enables efficient management of sales activities. I also track daily orders and deliveries while managing credit controls for customers and ensuring minimum margins on invoices, contributing to the financial health of the organization.

In my role as Internal Sales Supervisor at Bragan, I oversaw a team of 5 Internal Sales Administrators, ensuring their efficient performance of tasks and providing guidance as needed. I took responsibility for ensuring timely processing of month-end figures and addressing any related queries. Additionally, I meticulously reviewed the invoicing file to guarantee accuracy, promptly correcting any errors. Monthly, I submitted the updated forward order schedule to management for review. As a member of the Employment Equity Committee, I contributed to fostering a diverse and inclusive work environment. Furthermore, I played a key role in implementing ISO standards within the organization. Handling credit sign-offs, I ensured all paperwork was meticulously correct before submission to the Managing Director for final approval, facilitating smooth processing of credits.

I held a multifaceted role with diverse responsibilities. This included meticulously reviewing Proof of Deliveries (PODs) upon their return from customers, ensuring their proper filing alongside requisite documentation. I managed the end-to-end order processing from clients and representatives, proficiently generating pro-forma invoices using Pastel software and overseeing invoicing, credit notes, and manual delivery notes. Additionally, I maintained the accuracy and organization of Johannesburg PODs and facilitated the seamless loading of stock transfers from Durban to Johannesburg into our system. My duties extended to verifying batch numbers for customers necessitating Certificates of Analysis (COA) and managing customer inquiries while overseeing inventory and stock control. Providing daily stock costing inventory to representatives and generating and submitting daily sales reports to the Managing Director were also part of my routine responsibilities. I actively assisted in truck bookings for stock loading and interbranch transfers (IBT), ensuring accurate data entry into the system. Furthermore, I supervised export processes, including invoicing and managing Southern African Development Community (SADC) documentation, commercial invoices, and transport instructions. Lastly, I conducted thorough month-end procedures, including reviewing POD files, checking the delivery notebook, and meticulously reviewing all invoices and credit notes, while also handling invoicing of Letter of Credit (LC) transactions for customers and banks.