Liz Rau Email & Phone Number

Murfreesboro, TN, US

• Identify copyrighted content and gather evidence
• Cross-reference posts on study sites to Kaplan copyrighted material
• Report suspected academic dishonesty by identifying Kaplan students on study sites
• Create documents proving copyright infringement occurrences
• Outreach to students for test results
• Format test question templates

Nashville Metropolitan Area

• Managed large book of business mostly in the Middle Tennessee area
• Engaged customers and target prospects using social media
• Directly contacted people interested from customer relationship management platform
• Planned menu size and items customized to a variety of families
• Handled 15+ text conversations and 5+ phone calls per day

Greater Nashville Area, TN

• Sell integrated marketing solutions across digital and print platforms
• Understand customers’ individual business needs, trends, and patterns
• Assist clients with market intelligence and provide solutions for business growth
• Manage the progress and results of client solutions provided
• Acquire sponsorships for events hosted by Murfreesboro Magazine
• Train and certify in SEO, PPC, Social and other digital marketing areas

Greater Nashville Area, TN

Murfreesboro, TN

• Monitoring and reviewing store performance on a regular basis
• Provide a total customer experience including inquiries and complaints
• Uphold company visual standards as Brand Manager
• Recruit, hire and train employees
• Ensure banking is managed efficiently and receipts are reconciled
• Oversee and manage inventory located in store and offsite

Greater Nashville Area

• Run operations for two store locations as Market Manager

The Avenue Murfreesboro

• August 2011-July 2012 at The Avenue East Cobb in Marietta, GA.Transferred to Murfreesboro location July 2012.
• Motivated team members to exceed performance goals
• Created fun and profitable boutique
• Developed excellent visual presentations
• Maintained a high level of customer service through training and example
• Performed New Store Openings when needed

Calhoun. GA

• Demonstrated service commitments to team members and customers
• Organized product to maintain a good working flow
• Completed daily opening and closing procedures
• Handled customer issues within guidelines to retain loyalty
• Grew store to +$6M
• Executed the required roles based on the needs of the business

Tullahoma, TN

• Performed account transactions with accuracy
• Assisted members with inquiries of other financial products
• Executed daily opening and closing procedures
• Balanced large amounts of cash and checks
• Contacted Select Employee Groups about products and services

Murfreesboro, TN

• Executed daily business operations in the absence of a manager
• Handled large and small amounts of money on a regular basis
• Ensured exceptional customer experience with every customer
• Maintained visual standards set by the company
• Set daily direction

Knoxville, TN

• Stylized outfits for customers
• Merchandised new inventory
• Delegated duties to other team members
• Assisted customers in product knowledge

Bachelor Of Science (B.S.), Service Management, Retail And Consumer Sciences

Bachelor Of Science, Service Management, Retail And Consumer Sciences

Activities and Societies: Alpha Kappa Psi