Working specifically with portraiture in both film and digital photography. Editing pictures to bring out the best from the shot. Listening to clients' desires and intentions to satisfy their needs.

Solely responsible for my location’s Accounts Receivable needs; financial transactions, database upkeep, and invoicing. Handling permit applications, inspections scheduling, and warranty generation.In-bound phone call lead generation and appointment setting, with detailed information for hyper- qualified leads. Any other odd projects; multiple photography projects as well as the creation, curation, and distribution of a both a monthly and quarterly company newsletter. Partaking in Leadership Book Club, where qualified applicants come together to continue our individual success via self examination and group reflection.

Provided quarantine guidance to members of the public; triaged referrals for healthcare, testing, and support services. Worked on specialized team reaching out to PA citizens who reported symptoms of COVID. Moved to a leadership position by supervisor to guide and teach; tasked to create a company wide technology guide. Proved to be one of the most prolific callers on the team, making 60-80 calls per day.

Collaborated with clients to assist with their requirements with respect to home building and renovation. Expanded product knowledge and expertise to appropriately assess client needs.Achieved all monthly quotas and sales goals; recognized as one of the top five best performing “rookies”; invited to the President’s Club. Established and maintained positive business and customer relationships for both the short and long-term.

Liaised with clients to build trust and accurately assess and meet their insurance needs.Consistently met quotas and defined goals for quarterly sales expectations.Reported progress of monthly and quarterly initiatives to stakeholders in addition to maintaining bookkeeping systems, database, and records. Developed marketing strategies, promoted new insurance contracts, and proposed changes to existing ones.

Served as a Shift Supervisor with the remit of delegating tasks and overseeing all areas of management. Continually interfaced with customers while providing the highest standards in customer service at all times. Fostered and cultivated customer relationships while adhering to company policies and procedures. Maintained responsibility for monetary and bank transactions while utilizing organizational skills to ensure day-to-day operations ran smoothly and in a timely manner.