Elliot Judson Email & Phone Number

New Zealand

Wellington & Wairarapa, New Zealand

• Responsibilities:
• Leading the project management team to ensure all elements of projects are delivered on time, on budget and within scope
• Managing regional resourcing to ensure that projects have the people required for delivery
• Ensuring a customer-centric mindset across the team
• Monitoring and improving project profitability
• Managing global resource pool through peers in other regions

Wellington & Wairarapa, New Zealand

• Responsibilities:
• Managing the operational delivery of support services to clients
• Delivering support services that meet SLA targets
• Acting as the key point of contact for client support queries
• Overseeing support tickets for clients
• Facilitate project to support handover, meet with clients and provide client support documentation, document any change management needed and Key Support Info

Wellington & Wairarapa, New Zealand

• Responsibilities:
• Coordinating internal staff allocation to meet project requirements
• Working with the Project Managers to accurately document resource allocation including project forecasting
• Participating in project performance reviews and project meetings
• Providing project support for both Agile and Waterfall based projects
• Providing administration including document and quality management, project meetings, minutes, invoicing and change requests to project managers and their project governance boards

Wellington & Wairarapa, New Zealand

• Responsibilities:
• Deliver highly accurate, timely and consistent financial operations
• Participate in identifying system and process improvements by engaging with the Team Leader
• Respond to customer requests, queries and complaints in a timely manner (telephone and email)
• Complete daily reconciliation in an accurate and timely mannerAccomplishments:
• Reduce the email correspondence wait time from three months to two weeks

Auckland, New Zealand

• Responsibilities,
• Ensuring all operational and customs requirements are met
• Ensuring all import or export shipments are processed and invoiced in a timely and efficient manner
• Ensuring all supplier invoices processed in the Operations Department are correct and processed accurately
• Registering shipments in EDI in an efficient and accurate manner
• Ensuring the RACA exposition is adhered to and all export airfreight shipments are sent out in the appropriate manner