• Responsible for sending payment invoices• Completed car foreclosures and properties audits and investigations• Kept case data and contact information up to date to expedite proceedings• Making warning notes on properties• Preparation of a presentation of each period summary• Produced briefs, located records and organized documentation to support court cases

• Resolved concerns with products or services to help with retention and drive sales• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.