Ella Barnard Email & Phone Number

Administrative Team Leader-Manager with a Passion for Organizing and Streamlining | Open to Remote Work | Excellent Communication Skills | Looking for EmploymentResults-driven administrative professional with more than 10years experience.A proven track record in managing and optimizing organizational processes. Passionate about streamlining operations, implementing efficient systems, and enhancing productivity. Exceptional organizational skills, combined with excellent communication abilities, enable effective collaboration across diverse teams. Seeking a challenging administrative management position that allows for remote work opportunities.Experience:Administrative Leader | Altron SI[March, 2006] - [November, 2022]Led a team , overseeing day-to-day operations and ensuring smooth workflow across the organization.Developed and implemented standardized processes and procedures, resulting in a 20% increase in efficiency.Collaborated with department heads to identify areas for improvement and implemented solutions to optimize workflows.Conducted training programs to enhance staff productivity.Administrative Coordinator | Altron SICoordinated administrative activities, including scheduling meetings, managing travel arrangements, and maintaining calendars.Assisted in the development and implementation of new administrative policies and procedures.Maintained accurate records and documentation, ensuring compliance with company policies and regulations.Acted as a liaison between departments, facilitating effective communication and collaboration.Conducted research and prepared reports , providing key insights for decision-making.Skills:Organizational Management: Proven ability to streamline processes, enhance operational efficiency, and optimize resource allocation.Communication: Exceptional written and verbal communication skills, facilitating effective collaboration across teams and stakeholders.Team Leadership: Experienced in managing and motivating teams, fostering a positive work environment, and driving results.Time Management: Strong ability to prioritize tasks, meet deadlines, and handle multiple projects simultaneously.Technology Proficiency: Proficient in various administrative tools and software applications, including Microsoft Office.

Listed skills include Training, Event Management, Project Management, Account Management, and 17 others.

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  Service Delivery Administrator

  Altron

  Mar 2006 - Present - Woodmead

  SEPTEMBER 2021 – NOVEMBER 2022I was a team leader in the Altron SI Operations - ITSS - ITMS Asset Management Practice in South Africa. Since joining Altron, I have worked with clients, technicians, third-party contractors, and vendors.Current Responsibilities:● Asset Team Leader, managing assets such as laptops,desktops, headsets, fixed assets, clients and internal.● Manages client assets according to investment preferences.● Meets with clients to assess asset status, needs and progress.● Supervises employees who assist in asset reporting and monitoring of assets.● Internal assets.● Ensuring correct information on the incident provided. Accurate information is captured on CMDB (variance and validation reporting). 95% CMDB accuracy.● Compiling monthly reports. Obtain audit sign-off. Alignment to client agreed contract.● Manage the ITAM procedures documents, making sure that they are kept up to date with changes to procedure and process improvements.● Ensure all direct reports allocated and agreed development activities are successfully completed within the required timeframe and ensure continuous development of skills and knowledge of customer systems and services. Mentor direct reports in order to give them the knowledge and skills they require to fulfill their role to the best of their ability.● Regenerate responseCustomer:● Asset Management Reporting● Planning and Audit Scheduling● Monitoring of Assets (Remedy)● Inventory Assets (Excel and Remedy)● Audits● Finance Warranty and Lease Bulk Uploads● Process Updates● Reports to ClientsOFFICE ADMINISTRATORMarch 2006 -August 2021● ASI Network Operations● March 2006 - September 2021● Managed engineers● General administrative duties● Quotes● Loading of orders on OPD system● Call management / Call coordinating● Retainers● Handling P1, P2, and P3 calls within SLA times● Follow-up on queries● Liaise with clients● Assisting project management

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  High School John Vorster Nigel