Ella Crawford Email and Phone Number

Front line customer service providing end to end service helping to navigate users through Iowa Hospital Systems and the University of Iowa. Connects users assisting in monitoring calls, pager lifecycle and window duties/traffic, transferring calls by making quick decisions based on professional judgment. Strategic partner for Iowa hospital system's, utilizing software to preform daily operations such as handling inquires, providing information while maintaining patient confidentiality.

Lead a team to make sure the cafe is run smoothly and efficiently. I interacted with customers to ensure a great experience. Assisted in everyday tasks around the cafe such as handling shipments and equipment. I provided a great experience to over 100 customers per day ensuring an overall great environment.