• Provided exceptional service by greeting people right at the door and beginning drink orders immediately• Managed my tables while aiding 4+ waitress staff with theirs by running food orders and delegating table assignments• Assisted kitchen staff in replenishing dishes, sides, and condiments to keep restaurant running smoothly

• Collaborated to create fastest service possible for customers by dividing up workloads amongst 5 team members• Maintained clean and organized dining area by performing lobby overviews every hour• Completed side work during any down periods including stocking and charting finished tasks

· Managed staff of 24+ employees through daily operations, supply chain disruptions, and issues as they arose· Delegated seasonal merchandising implementation and crafted store layout designs depending on inventory levels to optimize the customer shopping experience· Collaborated with corporate interns to implement more efficient, sustainable, and cost-effective procedures inside and outside of stores· Coached new staff on securing credit sales and implemented new sales techniques to surpass sales goals

•Created content daily for company’s Instagram, Facebook, and freshly started TikTok platform to boost outreach· Directed execution of multiple community events such as the company’s section at week-long fair and delivery of over 100 bikes from “Build A Bike” fundraising event· Coordinated with head of marketing to sell fundraising packages to local businesses· Shadowed and assisted 4 members from finance department, 2 from marketing, and 6+ from sales

- Ensured food orders were completed quickly and correctly- Operated register and IPOS efficiently to create a smooth ordering experience - Maintained a clean working area and lobby