Ella Gingras Email & Phone Number

As a Voice Customer Care agent, I handled a high volume of calls in a fast-paced environment. My duties included providing information, making account changes, and processing transactions. As a Messaging Customer Care agent, I was responsible for handling multiple conversations at once. In addition to performing the same duties as on voice, I also handled escalations.

I worked in a fast-paced environment and was responsible for making drinks, heating food, cleaning, and processing P.O.S. transactions.

I had P.O.S. and Lottery experience. I educated customers on makeup and skincare products, provided makeovers, and maintained a clean and sanitary work environment.