Ella Mae Amo Email and Phone Number

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.Identify and assess customers’ needs to achieve satisfactionMaintaining a positive, empathetic, and professional attitude toward customers at all times.Ensure customer satisfaction and provide professional customer support.Acknowledging and resolving customer complaints.

Identify and assess customers’ needs to achieve satisfactionHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.Keep records of customer interactions, process customer accounts and file documentsMaintaining a positive, empathetic, and professional attitude toward customers at all times.Ensure customer satisfaction and provide professional customer support.Acknowledging and resolving customer complaints.

Prepare outgoing mails and also answer correspondenceRespond to queries for information and access to relevant filesAnswer calls and transfer to the appropriate staff memberDeal with customer issues and complainsPrepare proposal for the clientOrganizing files and collecting data to be entered into the computer

Fax, scan and copy documentsMaintain office fillingAnswer calls and transfer to appropriate staff memberFile, sort, copy and compile records on various activitiesPrepare outgoing mails and also answer correspondenceOrganizing files and collecting data to be entered into the computer