Ella Moorlag Email and Phone Number

- Cultivated strong relationships with clients through proactive communication via phone and email, resulting in increased client retention and satisfaction- Drafted and negotiated detailed contracts for each event, ensuring all client specifications were met, which led to a smooth planning process and successful events- Supervised and motivated a team of 30 employees in the restaurant, fostering a collaborative environment that enhanced team performance while providing excellent customer service- Developed employee schedules to ensure optimal staffing by analyzing labor costs and scheduling accordingly, leading to improved shift coverage and operational efficiency- Contributed to Toscana’s social media pages by creating engaging content, increasing customer engagement by 20% and enhancing online visibility

- Managed the schedule for a team of 6 employees by scheduling event set up times and staffing accordingly, ensuring smooth operations and efficient event execution- Trained 3 new employees over a 2-month period by leading them through a detailed set up process, accelerating the onboarding process and developing knowledgeable staff- Prioritized communication with clients by greeting them upon arrival and running through the event details, overall fostering positive experiences and expectations- Shadowed senior event coordinators by overseeing financial statements and client meetings, allowing me to gain knowledge in all areas of the event process

- Processed orders and maintained a detailed portfolio of the produce and apparel inventory, allowing for accurate ordering- Engaged with customers to create product awareness by informing them of the homegrown produce and developing business relationships- Led several property tours for groups of 20+ students by informing them of farming techniques, demonstrating strong and effective presentation skills- Managed a team of 15 employees by training them on daily business operations and customer service, overall enhancing my leadership skills and team performance- Focused on social media marketing by generating content ideas, overall gaining knowledge and experience on customer engagement and brand visibility