• Providing technical support to students from within the social sciences and humanities faculty• Providing in class support for science teacher education• Problem solving and creative thinking required when tasked with designing experiments for classes

• Devised and implemented a new system for sample storage, resulting in greater ease of access and a more time-efficient process• Updated the audit schedule and implemented a new format to make the process simpler and easier to understand by a lay person• Implemented a change of Laboratory Information Management System (LIMS) system, thus improving traceability and saving the facility money on the annual subscription fee• Collect and process samples using standard operating procedures (SOPs)• Manage the overall functioning of the biorepository• Managing and keeping up to date with the training of a small team of designated technicians• Order equipment and supplies• Liaising with facility users via email, in person and at scheduled meetings• Diary management, typing correspondence and documents, creating presentations and posters to market the facility• I attend the 2017 International Society for Biological and Environmental Repositories (ISBER) annual conference in Toronto to represent the Biorepository and to present a poster

• Answering incoming calls • Opening new accounts• Dealing with queries and escalating calls as appropriate• Training new starters and working as a job coach• Customer service

• Receiving and sorting blood samples and completing the necessary data input• Liaising with all grades of medical staff and members of the public both in a hospital setting and in the broader community

• Breakfast waitress• Setting up breakfast, serving breakfast and clearing up• Setting up lunch serve• Setting up and working events such as weddings and conferences• Room service• Bar work