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Ella Luthfi Adawiyyah Email & Phone Number
Customer Engagement, Social Media and Operations Associate (Virtual Assistant)
at
Asmarandhany Talk
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Engagement, Social Media and Operations Associate (Virtual Assistant)
Location
Yogyakarta, Indonesia, Indonesia
Who is Ella Luthfi Adawiyyah? Overview
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Quick answer
Ella Luthfi Adawiyyah is listed as Customer Engagement, Social Media and Operations Associate (Virtual Assistant) at Asmarandhany Talk, based in Yogyakarta, Indonesia, Indonesia. AeroLeads shows a matched LinkedIn profile for Ella Luthfi Adawiyyah.
Ella Luthfi Adawiyyah previously worked as Customer Engagement, Social Media & Operations Associate (Virtual Assistant) at Asmarandhany Talk and Strategic Partnerships & Social Media Specialist at Kelokal. Ella Luthfi Adawiyyah holds Bachelor'S Degree, Tourism, 3.74 from Sekolah Tinggi Pariwisata Ambarrukmo (Stipram) Yogyakarta.
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Email format at Asmarandhany Talk
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Asmarandhany Talk
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Profile bio
About Ella Luthfi Adawiyyah
Ella Luthfi Adawiyyah is a Customer Engagement, Social Media and Operations Associate (Virtual Assistant) at Asmarandhany Talk. She is proficient in English.
Current workplace
Ella Luthfi Adawiyyah's current company
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9 roles
Ella Luthfi Adawiyyah work experience
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Customer Engagement, Social Media & Operations Associate (Virtual Assistant)
Current- Handling complaints and inquiries through WhatsApp Business and moderating webinar group events with 80+ group member.- Responsible for company client requests, from meetings to share the Terms of Reference, budget negotiations, to the process of creating confirmation letters, quotations, and invoices.- Processing B2C orders through Order Online and.
Sep 2023 - Present
Strategic Partnerships & Social Media Specialist
- Collecting 200+ homestay, campsite, tour provider, and workshop data for acquisition purposes in a week.- Reporting constraints, analysis, and data collection on a daily basis and at any time- Approaching and acquiring merchants as partners, including pitching to them through meetings.- Helps to supervise and evaluate interns in social media content.
Aug 2023 - Jun 2024
Customer Experience Specialist
- Resolves customers and merchants issues in a timely and efficient manner by WhatsApp, Call, Message, Instagram, Telegram, and Email.- Collaborates with other departments as needed to resolve any issues.- Provides accurate information about products and services to customers.- Maintains a positive, empathetic, and professional attitude toward customers.
Apr 2022 - Jun 2023
Customer Experience Specialist
- Handling B2B and B2C complaints and inquiries in an efficient time.- Mediate for problems between customers and sellers, and resolve based on the terms of the application.- Handling customers who commit fraud against valid promotions.- Collaborate with related teams to solve customer problems in a transparent work environment.
Apr 2022 - Aug 2022
Customer Engagement Champion
- Provide the best solutions for customer complaints and inquiries through digital channels (Twitter,Facebook and Livechat) using Social Media Platform according to the Average Handle Time.- Create case reports, escalating and calculating problems with team.- Follow up case to the third parties according to Service Level Agreement.- Successfully build an.
Jun 2020 - Jan 2022
Outlet Keeper
Miu Miu Thai Tea
- Make and serve more than 40 cups of drinks according to customer orders per shift (7 hours).- Provide excellent service form customer request.- Recommend best seller products and promos that apply to customers.- Manage merchant's online food delivery account.- Responsible for recording daily income reports and stock opname.
Aug 2019 - Nov 2019
Barista, Server And Chasier
Vein Coffee
- Provide menu recommendations including new menus and monthly promos to increase customerbuying interest.- Ensure the served menus accordance with customer request.- Responsible for daily income and customer order reports.- Manage orders from merchant accounts in online food delivery apps.
Jan 2019 - Jun 2019
Brand Partner
- Increase sales of cosmetic and health products in accordance with individual and team monthly targets at entry level- Advise products that suit customer needs based on skin conditions and customer health conditions- Participate in training activities to get to know more about products and know the latest developments from the company regarding promotions.
Nov 2016 - Feb 2017
2 education records
Ella Luthfi Adawiyyah education
Bachelor'S Degree, Tourism, 3.74
Culinary Arts And Related Services
Smk Miftahul Huda Ii Bayasari
FAQ
Frequently asked questions about Ella Luthfi Adawiyyah
Quick answers generated from the profile data available on this page.
What company does Ella Luthfi Adawiyyah work for?
Ella Luthfi Adawiyyah works for Asmarandhany Talk.
What is Ella Luthfi Adawiyyah's role at Asmarandhany Talk?
Ella Luthfi Adawiyyah is listed as Customer Engagement, Social Media and Operations Associate (Virtual Assistant) at Asmarandhany Talk.
Where is Ella Luthfi Adawiyyah based?
Ella Luthfi Adawiyyah is based in Yogyakarta, Indonesia, Indonesia while working with Asmarandhany Talk.
What companies has Ella Luthfi Adawiyyah worked for?
Ella Luthfi Adawiyyah has worked for Asmarandhany Talk, Kelokal, Kulina, Food.Id, and Pt Vads Indonesia.
How can I contact Ella Luthfi Adawiyyah?
You can use AeroLeads to view verified contact signals for Ella Luthfi Adawiyyah at Asmarandhany Talk, including work email, phone, and LinkedIn data when available.
What schools did Ella Luthfi Adawiyyah attend?
Ella Luthfi Adawiyyah holds Bachelor'S Degree, Tourism, 3.74 from Sekolah Tinggi Pariwisata Ambarrukmo (Stipram) Yogyakarta.
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